Technical Support Specialists help customers and organizations resolve technology issues, maintain reliable systems, and get more value from software and hardware. On Ladders, explore vetted professional opportunities with salaries of $100,000 or more, including senior technical support, enterprise support, and specialized product support roles.
Responsibilities vary by employer and product, but specialists may diagnose complex technical problems, investigate software or network issues, guide users through solutions, document incidents, and collaborate with engineering, IT, and customer success teams. Senior professionals may also improve support processes, mentor colleagues, and help shape product or service improvements.
Employers commonly seek strong troubleshooting and analytical skills, clear communication, and experience supporting technical products or business systems. Depending on the role, useful qualifications may include expertise in cloud platforms, networking, operating systems, cybersecurity, databases, or enterprise software, along with familiarity with ticketing and remote-support tools.
Technical Support Specialists work across industries such as software, telecommunications, financial services, healthcare, and technology. Experienced professionals can pursue opportunities in enterprise support, product support, technical account management, support leadership, or customer success. Browse current Ladders listings to find roles that match your experience and career goals.
Ladders focuses on vetted professional jobs paying $100,000 or more. Search Technical Support Specialist openings to compare employers, responsibilities, and requirements, and discover your next opportunity.
$90K - $110K *
Join us to ensure the effectiveness of our GTM systems. You will maintain and optimize CRM configurations, data flows, and governance while supporting teams in navigating technical solutions for our e...
Reposted 1 month ago
Datacenter Program Director, North America
$170K - $200K *
Pioneer the execution of large-scale datacenter projects, driving profitability and strategic growth. Lead a high-performing team while managing complex stakeholder relationships and ensuring operatio...
1 week ago
Ellucian Colleague SaaS Technical Consultant
$90K - $110K *
Drive technical excellence in Colleague SaaS implementations, collaborating with clients and teams to enhance system performance and optimize higher education information systems. Lead projects from a...
Today
WINDOWS CLIENT ENGINEER - HYBRID PITTSBURGH
$85K - $100K *
Champion the modernization and management of Windows endpoints using Microsoft Intune and SCCM, enhancing security and compliance while minimizing vulnerability risks in a hands-on engineering role...
3 weeks ago
Databricks AWS Database Administrator-
$111K - $150K *
Shape the future of innovative database management solutions by providing expert oversight and support for high-availability environments. Leverage your experience to enhance performance, drive effici...
Reposted 1 week ago
$97K - $132K *
Join a dynamic team as you develop and support database systems facilitating secure public access to court records. Utilize your expertise in Informix and MySQL to enhance critical case management sys...
3 weeks ago
Edifecs EDI Analyst Transaction Specialist
$110K - $130K *
Drive EDI transaction accuracy and compliance by managing workflows, analyzing partner requirements, and ensuring data integrity. Collaborate with stakeholders to resolve issues and support operationa...
1 week ago
$80K - $95K *
Join a dynamic team as a Security Operations Analyst, engaging in real-time monitoring, incident management, and technical support for a global enterprise. Enhance security response strategies while c...
4 weeks ago
Senior Solutions IT Architect supporting Capacity Growth-Remote, Domestic US Locations
$132K - $251K *
Unlock potential by leading technical design for resilient architectures that enhance classified system capabilities, aligning IT solutions with business objectives while collaborating with senior eng...
Reposted 3 weeks ago
Critical Materials Supply Chain Engineer
$161K - $299K *
Optimize critical materials supply chains by collaborating across teams to identify risks, develop new sources, and enhance resilience. Drive initiatives to improve supplier capabilities and mitigate...
2 weeks ago
Database Support Engineer (US East)
$150K - $200K *
Shape the future of data solutions as a Database Support Engineer, driving customer success through onboarding, technical support, and collaboration with sales teams to enhance product adoption and op...
4 days ago
$100K - $120K *
Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...
3 days ago
$110K - $130K *
Engage in innovative software development, collaborating with Agile teams to design, implement, and support solutions for population simulation. Drive project timelines and enhance application process...
2 weeks ago
Manufacturing Automation Engineer
$120K - $160K *
Lead the future of automation across a vast manufacturing network, providing strategic vision and technical solutions to enhance efficiency and productivity in operations. Act as a key expert driving...
3 weeks ago
Senior Application Sales Engineer - Power Transformers
$110K - $130K *
Drive innovative solutions in technical sales for power transformers, collaborating with key stakeholders to secure new business and enhance customer relationships while leveraging engineering experti...
Today
$114K - $252K *
Inspire innovation by developing scalable cloud software solutions that enhance mission-critical operations in a collaborative environment, translating complex requirements into secure tools on Google...
Reposted 1 week ago
Senior Sales Specialist - Chromatography (Field Remote - Western US)
$100K - $120K *
Accelerate progress at the forefront of chromatography sales, driving revenue growth through strategic account management and collaboration with internal teams to deliver customer solutions across a d...
3 weeks ago
$101K - $188K *
Drive the innovation of semi- and fully autonomous systems. Engage in research, algorithm development, and optimization to enhance AI and machine learning applications for diverse mission challenges...
3 weeks ago
Staff Marketing Technology Engineer
$110K - $130K *
Lead the charge in evolving our marketing technology landscape and AI applications using a mature data platform. Drive automation across teams while ensuring code quality and data governance in this s...
Reposted 4 weeks ago
Staff Marketing Technology Engineer
$110K - $130K *
Elevate marketing efficiency by designing and implementing AI-driven applications on a robust data platform. Collaborate across teams to optimize workflows, ensuring data integrity and security while...
Reposted 4 weeks ago
Scientific Solutions Consultant
$100K - $120K *
Transform your career by guiding scientific innovation for research leaders, leveraging Cradle's cutting-edge platform. Partner with sales to enhance customer strategies while shaping product evolutio...
3 weeks ago
Senior Manager, Remote Operations Center
$120K - $145K *
Optimize the design and operation of a mission-critical control center, ensuring compliance and operational excellence through effective team leadership, innovative technologies, and strategic partner...
3 weeks ago
$140K - $180K *
Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...
1 week ago
Solutions Design Engineer, D&F
$100K - $120K *
As a Systems Engineer, you will leverage your expertise in material handling systems to develop functional layouts that meet client processing goals. You will collaborate with the Sales and Pre-Contra...
Reposted 1 week ago
Principal Consultant - AI Infrastructure Services
$188K - $244K *
Shape the future of AI infrastructure by leading strategic consulting initiatives, guiding executives through complex transformations, and driving value realization in cloud and data architecture for...
Reposted 4 days ago
What does a Technical Support Specialist do?
A Technical Support Specialist diagnoses and resolves technical issues, helps users work with products and systems, documents solutions, and may coordinate with engineering, IT, or customer success teams.
What qualifications are common for Technical Support Specialist jobs?
Requirements depend on the role, but employers often value hands-on technical support experience, troubleshooting ability, communication skills, and knowledge of relevant systems or products. Specialized roles may request expertise in cloud services, networking, software, or cybersecurity.
Where do Technical Support Specialists work?
They work in many industries, including software, technology, telecommunications, healthcare, and financial services, supporting customers, employees, or enterprise clients.
Can Technical Support Specialist jobs pay $100,000 or more?
Yes. Senior, specialized, and enterprise-focused support roles may offer salaries of $100,000 or more, depending on the employer, location, responsibilities, and candidate experience. Ladders features vetted professional jobs at this salary level.
What career paths can follow a Technical Support Specialist role?
Experienced specialists may move into senior or enterprise support, technical account management, customer success, support engineering, IT operations, or support leadership.