Technical Support Manager Jobs in Schenectady, NY

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Launch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learn...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Unlock your potential as a Telecommunications Engineering Specialist, contributing to innovative solutions in mobile device management while supporting the mission of the U.S. Army Corps of Engineers...

Transform the U.S. Army Corps of Engineers' IT capabilities by providing expert Mobile Device Management solutions and support. Collaborate within an agile team to ensure secure, efficient, and innova...

Transform our internal tech landscape by leading IT operations and strategy. Build a secure, efficient infrastructure from scratch, ensuring compliance and productivity as you navigate day-to-day oper...

Lead the charge in delivering seamless banking-assistance implementations. Engage with partners to resolve data integration challenges, ensuring a smooth onboarding experience while fostering lasting...

Join a team that's pivotal in managing technical aspects of large-scale litigation support projects. Drive innovative solutions, support complex case requirements, and lead teams to deliver high-quali...

Shape impactful finance technology product strategies, overseeing ERP and billing platforms. Collaborate cross-functionally to enhance revenue recognition and streamline monetization processes for imp...

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

Champion innovative software solutions by developing applications, optimizing efficiency, and analyzing user needs. Collaborate with teams and optimize operational specifications, all while ensuring h...

Join a team that's redefining end-to-end architecture for Oracle WMS solutions. You will govern design, translate vision into actionable requirements, and collaborate across functions to deliver innov...

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Transform client experiences by leading implementation projects and ensuring seamless integration of services while managing timelines, deliverables, and stakeholder communication effectively for opti...

Drive impactful technology solutions by leading complex service delivery, managing key relationships, and providing strategic business counsel. Collaborate globally to ensure optimal customer value th...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Engineer high-quality testing processes to ensure success in complex software applications. Collaborate with clients and development teams, creating strategic test plans, executing rigorous testing, a...

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

Champion operational excellence by managing IT and enterprise software systems, driving tool consolidation, implementing automation, and ensuring reliable IT operations in a fast-paced, growing health...