Technical Support Manager Jobs in New York, NY

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Manage complex AI-powered modernization projects in federal healthcare, overseeing cross-functional teams to ensure successful delivery of initiatives that enhance mission-critical systems and support...

Grow your career with a dynamic team leading software development efforts to enhance health care solutions. This role involves mentoring, setting technical direction, and fostering agile methodologies...

Transform IT project delivery by managing end-to-end initiatives in a dynamic environment, ensuring compliance and governance while driving collaboration across teams for successful project execution...

Lead global IT hardware operations, ensuring SLA compliance and team management. Drive supply chain efficiency with JIT inventory methodologies while mentoring team members and enhancing operational p...

Join our dynamic IT hardware operations team to oversee global inventory management and ensure timely fulfillment of hardware orders, while driving efficiency in operations and enhancing service deliv...

Drive customer satisfaction by delivering effective tech solutions and exceptional support. Collaborate with teams to resolve issues and enhance operations, while leveraging AI-powered tools for impro...

Transform IT support by leading a dedicated helpdesk team, enhancing workflows, and ensuring top-notch service for a fully remote global workforce. Drive operational excellence and user satisfaction a...

Lead the charge in delivering advanced technical support for enterprise infrastructure, optimizing performance, and ensuring system availability while mentoring teams and engaging with customers and p...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Accelerate progress at a dynamic tech firm by leading strategic initiatives that bridge executive goals with technical execution, drive digital transformation, and champion operational excellence acro...

Accelerate progress at our enterprise sales team by driving business development efforts and building strategic relationships in the Data Center Services sector, ensuring effective communication, coll...

Champion customer success as the vital technical bridge in this dynamic, hands-on role. Engage dealers and end-users through on-site support, expertise in marine systems, and dedicated troubleshooting...

Lead the charge in managing multiple technology projects within construction, ensuring timely delivery and alignment with organizational goals. Collaborate with cross-functional teams and stakeholders...

Champion customer success by leading technical integrations, ensuring data accuracy, and collaborating cross-functionally. Drive seamless onboarding, validate system capabilities, and support users to...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Unlock potential by overseeing support delivery for a leading IT product. Lead a cross-functional team, ensure client satisfaction, and drive continuous improvement in services, all while managing SLA...

Unlock customer satisfaction by delivering expert technical support in Mainframe Storage Management, analyzing complex issues, and collaborating for impactful solutions. Drive resolution usably and co...

Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...

Reimagine cloud infrastructure by leading a talented team in complex technical troubleshooting and lifecycle management for a high-performance server fleet, ensuring optimal uptime and performance acr...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Lead the charge in developing innovative wireless solutions, driving market strategy, and collaborating across teams to enhance product offerings that deliver measurable business impact and customer s...