Technical Support Manager Jobs in Lowell, MA

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Grow your career with a pivotal role overseeing global technology platforms, enhancing efficiency and scalability. Collaborate with stakeholders to align systems and support operational excellence thr...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Elevate customer support standards by leading high-performing teams and driving operational excellence across global regions. Foster a culture of innovation and continuous improvement while enhancing...

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

Champion exceptional support performance by leading a team dedicated to resolving complex customer issues for strategic accounts. Influence cross-functional collaboration and drive operational excelle...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Lead the charge in executing complex IT programs across enterprise environments, collaborating with cross-functional teams to ensure strategic alignment and successful delivery of critical technology...

Develop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enh...

Champion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for f...

Inspire excellence in technical support leadership for cutting-edge robotics solutions. Lead a talented team, drive strategic initiatives, and ensure customer satisfaction while managing complex techn...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Join a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency a...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...