Welcome to Technical Support Engineer Jobs

Technical Support Engineers are vital to maintaining the technological health of organisations. They troubleshoot hardware and software issues, guide users, and contribute to the overall functionality of the business's tech infrastructure.

Technical Support Engineer Job Market

The job market for technical support engineers is robust and continues to grow as businesses increase their reliance on technology. On Ladders, you'll find the top hiring companies and comprehensive job-listings for this role.

Salary and Opportunities

Find premium job offers with salaries starting from $100,000 and upwards. Technical Support Engineers are in high demand and the salary often reflects this.

Stay Up-to-Date

Stay informed with the latest job postings and industry insights for Technical Support Engineer roles. Sign up to receive custom job alerts and professional advice from Ladders.

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$95K - $105K *

Champion customer success by providing expert technical support for enterprise clients, troubleshooting complex issues in SaaS and on-prem environments while building strong relationships across teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$140K - $180K *

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$124K *

Advance your career by supporting application performance and stability. Utilize your expertise in ETL tools, Unix, and SQL to troubleshoot, lead new implementations, and enhance operational processes...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join us to deploy and configure cutting-edge software and hardware solutions for clients. Collaborate with Technical Account Experts to ensure seamless installations, training, and ongoing support, en...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Unlock potential by providing advanced network support and solutions for complex issues. Collaborate with teams to enhance performance and security while ensuring system integrity through proactive ma...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$84K - $152K *

Unlock potential by leading Level 2-3 technical support, mentoring junior engineers, and collaborating with cross-functional teams to resolve complex issues. Drive product enhancements and contribute...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $145K *

Shape the future of technical support by solving complex issues, mentoring engineers, and enhancing team efficiency through data-driven solutions and cross-department collaboration...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $125K *

Unlock potential by optimizing enterprise software solutions and enhancing the DocuSign CLM platform. Drive efficiency through system integration and support the Defense Logistics Agency in achieving...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $110K *

Lead the charge in providing exceptional field support, ensuring the operational quality of automation control systems while traveling extensively to foster customer relationships and guarantee satisf...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$70K - $120K *

Transform customer experiences by providing expert technical support, troubleshooting, and implementing solutions for the Fortanix platform. Collaborate closely with teams ensuring customer satisfacti...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Unlock innovative telecommunications solutions by translating business needs into technical designs. Collaborate with teams to ensure scalable infrastructure and provide comprehensive project manageme...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Engage with a talented team delivering advanced support and solutions for enterprise applications. Leverage your troubleshooting skills to resolve complex issues and enhance system performance while c...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $230K *

Unlock potential by leveraging AI-driven development to create impactful software solutions. Collaborate with teams across the software lifecycle, drive innovation, and elevate engineering standards w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Bring your expertise to enhance customer support by resolving technical issues, optimizing support processes, liaising with teams, and contributing to the documentation for internal and external users...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Advance your career as a Sales Engineer, leveraging technical expertise to drive sales and solutions in asset tracking, while enhancing client relationships and collaborating with teams for tailored i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$115K - $144K *

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$154K - $192K *

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $119K *

Innovate solutions for advanced robotic technical support, resolving complex issues and enhancing customer satisfaction. Collaborate across teams and mentor junior engineers to drive strategic improve...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are the main responsibilities of a Technical Support Engineer?question toggle

    Technical Support Engineers are responsible for managing and resolving the technical issues of a company’s IT systems and software, and often assist customers and clients with technical problems.

  • How much can a Technical Support Engineer expect to earn annually?question toggle

    Salaries for Technical Support Engineer roles can vary, but on Ladders, you can find opportunities that offer $100,000 or more per annum.

  • What qualifications are needed for a Technical Support Engineer job?question toggle

    Most roles require a degree in a tech-related field and relevant work experience. Skills such as problem-solving, communication, and knowledge of specific hardware or software may also be necessary.