Software Support Engineer Jobs in Toronto, ON

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

Advance the success of enterprise clients by owning their AI support journey, troubleshooting complex issues, and providing clear communication. Collaborate with product, engineering, and customer tea...

Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...

Join a team that's dedicated to providing exceptional technical support for our enterprise software. Collaborate with customers and internal teams to diagnose and resolve complex software issues in a...

Join our Engineering team to oversee technical escalations, ensuring the reliability of our platform. You will collaborate cross-functionally to prevent issues, enhance processes, and elevate customer...

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Join a team that's transforming MLOps by developing cloud-native machine learning services. Engage with customers, troubleshoot issues, and ensure the efficient deployment of models while applying you...

Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...

Take ownership of complex technical support cases, collaborating cross-functionally to troubleshoot and resolve issues, ensuring clients' success with cutting-edge ad technology while driving improvem...

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

Transform logistics support by delivering technical expertise on IT systems, ensuring effective issue resolution and seamless operations for technology assets in a dynamic environment. Join a proactiv...

Transform our operational excellence as a key escalation point, overseeing complex change, incident command, and environment remediation while developing our analyst team and driving impactful process...

Optimize technical support and service for ophthalmic devices across Canada. Collaborate with diverse teams to deliver training, resolve issues, and enhance customer experiences while complying with r...

Help us deliver exceptional user support by diagnosing issues, collaborating with our engineering team, and enhancing product reliability to create a premier customer experience in low-code and AI tec...

Lead and mentor a technical support team in the PropTech and smart building technology domain, overseeing complex issue resolution and cross-team collaboration to enhance customer experience and produ...

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

Provide high-touch technical support to front-office clients in a dynamic trading environment. Troubleshoot, resolve issues, and ensure seamless operations across diverse technologies to enhance tradi...

Analyze market needs and engage prospective customers while translating insights into actionable strategies. Collaborate with Product and Engineering teams to elevate customer interactions and drive s...

Join our team as you empower production support by enhancing system reliability, automating processes, managing infrastructure, and ensuring seamless incident response while collaborating for continuo...

Lead the design and support of enterprise UC platforms, ensuring reliability and security while managing vendor escalations and incident responses for seamless communications across the Americas regio...

Lead technical excellence in secure connectivity for Azure SaaS services. Design, implement, and manage external and internal network solutions while mentoring a team and ensuring operational reliabil...

Execute complex network and infrastructure projects, leveraging senior-level expertise to design, deploy, and support enterprise-grade solutions in hybrid environments, while collaborating with client...

Transform vendor partnerships by leading a global technical support team, driving accountability for performance and escalations, while fostering disciplined vendor relationships to enhance service de...

Advance your career by leading strategic product engineering initiatives that span multiple departments and external partnerships, ensuring alignment with organizational goals and fostering innovation...

Reimagine security support by enhancing our Identity Management platforms and tools. Lead application support while driving operational initiatives, tackling complex issues, and ensuring system stabil...