Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$69K - $103K *

Join a dynamic team where you will drive service excellence and customer satisfaction while mastering equipment support, installation, and maintenance in the healthcare technology space. Build partner...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $150K *

Lead the charge in ensuring 24x7 cloud infrastructure health across hybrid environments, driving incident resolution, SLO engineering, and operational excellence through collaboration and automation a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive the future of hyperscale data center engineering by leading design, analysis, and construction support while ensuring efficient operation and collaboration across multidisciplinary teams to enha...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $164K *

Design and deliver advanced refrigeration solutions while collaborating closely with Sales and Project Development teams to meet customer needs effectively. Utilize engineering expertise to lead syste...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in delivering technical and business solutions for clients by engaging in consultative practices. Mentor junior staff while managing diverse projects that enhance customer satisfaction...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$500K+*

Unlock your potential as a Group Tech Lead, driving multi-year technical strategy and innovations in application networking, impacting consumer and enterprise traffic across diverse business verticals...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $185K *

Empower our sales efforts by delivering technical insights and innovative solutions. Collaborate with sales teams and customers to enhance product positioning while leveraging your expertise in networ...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $180K *

Join a team that's designing and developing innovative software solutions. You'll tackle diverse challenges, providing application support, debugging, and enhancing products while collaborating with c...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $145K *

Drive an advanced offensive security program by executing engagement strategies that assess risks across applications, networks, and cloud environments, while mentoring teams and enhancing security to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $175K *

Join a team that's driving innovation in cloud-based email security services. Work alongside experts to design and implement robust solutions, influence engineering practices, and mentor junior develo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join us as a Sales Engineer, driving technical strategies and solutions for AI data centers. You'll collaborate with sales and engineering teams, translating complex requirements into compelling propo...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$95K - $105K *

Join a dynamic team to drive client success through effective implementation of advanced MMM solutions. Engage with stakeholders, optimize processes with AI, and translate complex data insights into a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$135K - $220K *

Optimize platform deployments and customer support by effectively managing the Istari platform across diverse environments. Collaborate cross-functionally to ensure seamless infrastructure operations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $156K *

Lead site-based technical support for iDirectGov operations, engaging in the implementation and management of network services, ensuring optimal performance under pressure, and providing critical insi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $170K *

Drive technical execution in automation projects, lead engineering teams, and enhance standards while balancing execution and team development in high-impact environments. Embrace collaboration with s...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead engineering delivery for complex automation projects, guiding teams while driving technical strategy. Oversee multiple initiatives, ensuring alignment with operational and commercial goals in hig...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Lead the charge in managing complex automation projects, guiding engineering teams, and driving technical strategy while ensuring successful execution of operational and commercial objectives across m...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Drive technical delivery of complex automation projects while leading engineering teams and aligning operational goals. Guide strategy, mentor staff, and ensure excellence in execution across diverse...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Transform engineering execution by leading complex automation projects, collaborating with multi-disciplinary teams, and mentoring engineers to drive technical success and innovation in high-impact en...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$150K - $170K *

Join us in leading diverse automation projects while mentoring engineering teams. Drive technical strategy and oversee project execution across multiple initiatives to ensure the highest standards in...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Grow your career by engineering and enhancing mission-critical voice and collaboration systems in a secure environment. Leverage your troubleshooting skills to maintain uninterrupted services and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $170K *

Manage engineering execution across complex automation projects, mentoring teams while driving technical strategy and ensuring operational excellence to meet project goals and enhance engineering stan...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$161K - $230K *

Join a team that empowers businesses by delivering tailored AI solutions. Collaborate with Account Execs and partners to navigate complex sales cycles, create impactful Proofs of Concept, and drive te...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Take ownership of enterprise infrastructure development and maintenance, enhancing scalability and performance. Collaborate on server and storage systems, and ensure modern security integration while...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.