Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$90K - $110K *

Join a team that's dedicated to ensuring optimal product performance through hands-on environmental surveys, installations, and customer support while traveling to diverse locations for field service...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Shape the future of asset management by designing and implementing ServiceNow ITAM solutions. Collaborate across teams to enhance asset tracking, ensure compliance, and drive effective lifecycle workf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Design integration solutions to connect ServiceNow and JIRA, ensuring secure synchronization of data in support of veteran healthcare initiatives. Collaborate across IT projects to enhance service del...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that tackles complex technical challenges while shaping the future of AI support. You'll collaborate with customers and engineering teams to resolve issues, improve systems, and enhance us...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $205K *

Pioneer the development of scalable microservices and AI-enabled tooling, enhancing software delivery experiences. Collaborate with teams to design resilient systems and monitor operational excellence...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving multi-million-dollar revenue growth by managing complex enterprise accounts across North America. Leverage strategic partnerships to deliver high-value solutions and influen...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$175K - $251K *

Shape the future of cybersecurity by leading a high-performing Sales Engineering team to forge strong client relationships and deliver innovative solutions that meet complex enterprise needs in a rapi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Solve complex challenges as a Senior SCADA Engineer, designing intuitive automation graphics for advanced control systems. Collaborate with diverse teams to enhance project outcomes and mentor junior...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$76K - $115K *

Drive customer success by mastering the post-sale journey, optimizing user adoption, and ensuring measurable ROI through proactive relationship management and technical support in a fast-paced environ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$170K - $215K *

Grow your career with a leading team championing quality assurance in payment systems. Leverage AI methodologies to design automated testing frameworks, ensuring robust performance and zero downtime i...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $222K *

Empower innovation in nuclear energy as you manage complex projects, leading multi-disciplinary teams through the entire project lifecycle, ensuring success in safety, budget, and client relationships...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $170K *

Tackle complex reliability challenges in our Cloud Platform by leading system improvements, fostering innovation, and ensuring optimal performance through automation and rigorous management of inciden...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in developing global sourcing strategies for machines and components, driving supplier negotiations and category management while ensuring operational excellence across multiple region...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$68K - $143K *

Collaborate with stakeholders to analyze and reengineer business processes, ensuring effective alignment with transportation systems. Support implementation and continuous improvement of solutions whi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Drive the evolution of a healthcare data platform by leveraging AWS data architecture. Collaborate with stakeholders to optimize data accessibility and performance through innovative solutions, focusi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$195K - $257K *

Join a team that's enhancing blockchain infrastructure to enable scalable microservices and APIs. Collaborate across teams to drive innovation in payment systems and blockchain technology while ensuri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $190K *

Drive cybersecurity excellence by leading risk management and automation initiatives. Collaborate cross-functionally to enhance security across cloud and DevSecOps environments, ensuring continuous co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $182K *

Transform customer engagement by delivering expert technical sales support across cloud security platforms, enhancing customer understanding of solutions while collaborating closely with sales executi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $138K *

Advance clinical expertise in NICU by providing training and education on Maternal Infant Care products. Collaborate with customers to ensure optimal equipment performance and enhance overall user exp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Join a team that's committed to transforming customer experiences by managing complex B2B SaaS implementations, ensuring seamless onboarding, and driving measurable value, while collaborating across f...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Support clients by deploying tailored AI solutions, transforming complex requirements into functional systems, and bridging the gap between engineering and customer success in a dynamic and fulfilling...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$159K - $254K *

Lead the design and development of robust backend services and integrations to enhance customer care workflows. Collaborate across teams to transform complex processes into maintainable automations, e...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $170K *

Partner with us to enhance cybersecurity operations as a Senior Technical Account Manager, bridging the gap between our AI-driven product and diverse clients, ensuring outstanding customer experiences...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$149K - $198K *

Drive comprehensive technical evaluations to guide enterprise sales strategies, aligning solutions with business outcomes. Collaborate with stakeholders to deliver tailored demonstrations and influenc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$135K - $160K *

Pioneer customer success by solving complex challenges and driving sales. Collaborate cross-functionally to present innovative solutions, enhance product offerings, and engage with diverse audiences i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.