Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$174K - $217K *

Join a team that's reimagining user access patterns while fostering top-tier development. As an Engineering Manager, you'll spearhead security-focused services, leading and mentoring a collaborative t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $181K *

Elevate your career by leading engineering teams to innovate user access and security solutions. You will mentor talent, drive technical excellence, and apply modern design practices. Shape the future...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$118K - $180K *

Transform project outcomes by leading scheduling efforts, ensuring timely updates and insights while collaborating with key stakeholders to manage risks and maintain project performance using industry...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$107K - $168K *

Shape the future of customer success by delivering on-site installations, maintenance, and troubleshooting for sophisticated lab instruments across Northern California, ensuring optimal functionality...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$139K - $237K *

Join a team that empowers product marketing strategies that define and communicate the value of innovative memory technologies in AI and cloud markets, driving customer engagement and demand generatio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's revolutionizing customer interactions through AI and no-code solutions. As a Senior Fullstack Engineer, you'll design and develop innovative platforms that empower users to automate...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K *

Build web-based environmental data management solutions by guiding software development, troubleshooting user issues, and providing technical leadership. Collaborate closely with team members to enhan...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $160K *

Lead the evolution of a multi-tenant automotive SaaS platform by guiding your engineering team through microservices development, enhancing application performance, and integrating AI agents into work...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $109K *

Join a dynamic team to enhance customer operations and drive improvements through field service. You'll perform technical analysis, maintain equipment, and foster strong client relationships, ensuring...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$170K *

Lead the development of advanced backend systems that enhance data processing, optimize performance, and support renewable energy initiatives, while collaborating closely with cross-functional teams t...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $185K *

Champion product security by enhancing safety in engineering projects, automating threat responses, and providing strategic security reviews. Collaborate across diverse tech stacks to bolster resilien...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$210K - $250K *

Engage with health systems to drive AI-powered solution development, translating client needs into impactful products. Collaborate across teams to ensure successful implementations and refine operatio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Contribute to impactful software implementations through data analysis, system configuration, and consultative training. Engage directly with clients to ensure projects meet their needs and adhere to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Unlock potential by driving client success through expert system configuration, data analysis, and consultative training. Ensure timely project delivery while enhancing user experience and satisfactio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $110K *

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$207K - $247K *

Join a team that's driving AI-native software delivery by leading diverse tech teams, aligning strategies with business priorities while championing engineering excellence and operational effectivenes...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving innovation in substation engineering. Leverage your expertise to create comprehensive designs, lead technical discussions, and mentor junior engineers in a collaborative env...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $145K *

Help us enhance security by engineering and improving detection and response capabilities. Collaborate with teams to close visibility gaps, automate processes, and ensure swift incident resolution in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $222K *

Join a team that's shaping observability at scale by designing and implementing high-performance backend services and telemetry systems, collaborating with cross-functional teams to enhance developer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining clinical development through advanced biostatistics. Leverage your expertise in statistical analysis and support Phase I-IV trials, collaborating with global pharmaceutic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$87K - $135K *

Lead the modernization of applications through Agile practices, managing diverse projects and ensuring compliance with DoD standards. Collaborate effectively across teams to achieve mission-critical o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$153K - $229K *

Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Lead a high-autonomy engineering team to deploy AI solutions across departments, ensuring real-world adoption of cutting-edge software while bridging technical and business domains for impactful workf...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $180K *

Champion a high-performing VoIP customer success team by providing leadership, hands-on troubleshooting, and strategic direction in a fast-paced environment to ensure exceptional client experience and...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Lead the charge in designing sustainable service management models for digital and smart infrastructure. Collaborate with diverse teams to enhance operational readiness, drive efficiency, and safeguar...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.