Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$168K - $183K *

Contribute to secure software development by leading design and implementation efforts, mentoring engineers and addressing complex challenges in client-side applications across multiple platforms incl...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K *

Drive innovative AI solutions in a client-facing role, leveraging your software engineering expertise to implement transformative technology directly into clients' tech stacks while collaborating with...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $140K *

Lead the charge in developing strategic customer relationships to drive revenue growth. This role involves market analysis and building long-term partnerships while managing a robust sales strategy in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Support sales teams by aligning IT solutions with client needs and enhancing customer success. Engage in pre-sales to assess goals, develop tailored solutions, and deliver impactful presentations usin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to support sales initiatives through technical expertise. Engage with clients, identify IT goals, and propose solutions leveraging cutting-edge products. Collaborate with peers to...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Unlock potential by driving pre-sales support and developing tailored IT solutions for clients. Collaborate with sales teams to address customer needs and enhance technical capabilities in cybersecuri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$184K - $356K *

Advance security engineering across embedded systems, focusing on RTOS and virtualization. Collaborate on architecture, implement defensive features, and ensure compliance with security standards thro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$223K - $305K *

Unlock your potential as a Staff Engineer, shaping our Cloud Platform architecture. Lead vital projects that enhance scalability and performance, collaborating across teams to drive AI-friendly infras...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Unlock potential by leading automation initiatives for enterprise GenAI and Data Science platforms. Drive operational excellence and enhance developer productivity through scalable automation solution...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Drive growth by acquiring new accounts and managing prospecting activities. Join a dynamic sales team focusing on mid-size markets, employing solution-based sales to enhance customer value and meet re...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $195K *

Drive innovation in network software by collaborating with cross-functional teams, implementing features for large data centers, and providing quality solutions from design to deployment while mentori...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $134K *

Champion customer success by managing relationships, ensuring satisfaction, and driving operational excellence. Collaborate with teams for continuous improvement and commercial opportunities within th...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Take ownership of the financial systems architecture, ensuring seamless integration and operational excellence across Procure to Pay and FP&A processes, while leading the implementation of foundationa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $152K *

Lead and develop a team of sales professionals, ensuring effective operations and achieving performance goals. Collaborate across departments to optimize processes and drive revenue growth while coach...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Lead the charge in designing and automating cloud infrastructures across AWS, Azure, and GCP. Empower clients to drive cloud adoption through secure, scalable solutions, and mentor teams while enhanci...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $230K *

Contribute to transformative network solutions by collaborating with sales teams and clients, conducting technical education, and designing tailored strategies that align technology with business goal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $230K *

Help us shape the future of network solutions by collaborating with teams to deliver tailored infrastructure strategies, engage with clients, and build partnerships that enhance business outcomes acro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Join a team that's leading the charge in developing high-throughput, large-scale systems. As a key technical anchor, you'll elevate code quality and mentor emerging engineers while working with cuttin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $173K *

Pioneer in security automation by building agentic systems to enhance vulnerability detection and remediation. Collaborate with cross-functional teams to integrate offensive security practices into mo...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $173K *

Build and operate AI-enabled security automation systems to enhance vulnerability discovery and remediation. Collaborate with teams to implement robust workflows and automate testing processes using m...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$65K - $117K *

Lead the charge in developing robust hardware/software test systems for high-volume manufacturing, ensuring quality and performance across server and storage products. Collaborate with cross-functiona...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$191K - $239K *

Champion the development of innovative Windows client solutions. Collaborate with engineering teams to enhance our product offering, focusing on creating a seamless user experience while maintaining h...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $179K *

Innovate and drive development of a Windows-native client, collaborating closely with engineering teams to enhance product features and maintain cross-platform integration within a fully remote and dy...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $158K *

Architect robust cybersecurity frameworks and lead enterprise security initiatives. Direct a multidisciplinary team in implementing secure, scalable solutions aligned with mission and regulatory requi...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.