Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$87K - $99K *

Champion innovative solutions as you troubleshoot and maintain mining equipment in the field, ensuring operational excellence and customer satisfaction amidst a dynamic and challenging work environmen...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Unlock your potential as a strategic leader driving growth and customer excellence. Shape high-performing teams, enhance client relationships, and spearhead innovative solutions in advanced manufactur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $189K *

Optimize identity and access management solutions within a dynamic IT team, ensuring compliance for the Department of the Air Force. Lead integration, configuration, and deployment of innovative techn...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$135K - $160K *

Lead the charge in delivering groundbreaking AI-driven security initiatives, managing complex programs across teams. Drive operationalization while ensuring risk management and stakeholder alignment w...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $149K *

Shape the future of AI solutions by bridging technology and customer success through hands-on engineering design, implementation, and support within the OneStream ecosystem, ensuring reliability and s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

The Senior Product Marketing Manager will shape the go-to-market strategy for Cyera, focusing on supporting sales and marketing teams for both direct and channel engagement. This role involves develop...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a team that's redefining internal systems engineering. You will lead, inspire, and develop engineers while driving critical platform initiatives across identity, access, and ITSM, ensuring effect...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$250K - $300K *

Lead the development and optimization of state-of-the-art AI models for robotics applications. Collaborate closely with a dedicated team to drive rapid iteration and experimentation, significantly imp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Drive customer success as a Senior Product Specialist, utilizing your technical expertise to enhance revenue growth. Partner with cross-functional teams to identify opportunities, conduct product demo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$155K - $214K *

Transform high-performance computing environments and optimize infrastructure by managing clusters and integrations, while collaborating with cross-functional teams to support scalable operations and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$136K - $148K *

Champion quality by collaborating with cross-functional teams to ensure robust, user-centered web applications through meticulous testing and process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $153K *

Champion quality assurance as you lead testing strategies, collaborate with cross-functional teams, and mentor junior engineers. Drive continuous improvement and ensure our products exceed user experi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$114K - $142K *

Lead the charge in designing and developing innovative data solutions, mentoring other engineers, and enhancing data integrity, while ensuring compliance with best practices and performance optimizati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $130K *

Join a dynamic team to recommend and implement customized ERP solutions that drive business efficiency. Collaborate with cross-functional teams to deliver engaging product demonstrations and enhance c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a team that's driving software quality through innovative automation frameworks. As a key player, you'll lead QA efforts, mentor engineers, and ensure high-quality, reliable software in an Agile...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $128K *

Join our team to drive strategic sales of advanced scientific instruments, fostering key customer relationships in diverse markets. Leverage your technical expertise and account management skills to d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$82K - $103K *

Champion AI innovation by driving tool adoption, engineering practices, and workforce enablement across the enterprise. Collaborate with cross-functional teams, influencing leaders and building future...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $231K *

Drive offensive security initiatives by leading penetration testing and red-team efforts. Own complex technical engagements, ensuring robust assessments and impactful remediation strategies for federa...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $185K *

Lead cross-functional teams to drive infrastructure remediation programs, improving performance and reliability across AI and hyperscale data center environments. Collaborate with engineering and oper...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $115K *

Lead the charge in managing Security Operations Center operations, ensuring effective incident response and service level adherence while fostering team development and driving operational improvement...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $93K *

Engage in troubleshooting HVAC systems in diverse settings while traveling up to 75%. Collaborate with teams to resolve technical challenges and support product development and improvements in a dynam...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$262K - $292K *

Engage in cutting-edge sales engineering, driving enterprise solutions and accelerating data security outcomes through compelling technical partnerships and innovative strategies to bolster revenue an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$218K - $273K *

Transform security practices by designing robust defenses across cloud, networks, and OS layers, while enhancing product safety and driving innovative security features for a dynamic engineering team...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$163K - $204K *

Accelerate product security by designing and implementing robust security measures across cloud platforms, infrastructure, and services, collaborating with teams to fortify Tailscale against emerging...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Deliver impactful process enhancements by utilizing data-driven strategies to optimize operations, enhance quality, and increase productivity across cross-functional teams while ensuring sustainable g...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.