Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$150K - $180K *

Drive impactful go-to-market strategies for Global Systems Integrators. Leverage your product marketing expertise to create valuable enablement resources that empower partners and enhance Cyera's data...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize and enhance Linux systems administration across multiple environments. You’ll provide installation, maintenance, and troubleshooting support while ensuring compliance and functionality for ro...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Transform supplier processes and quality standards by leading development, improvement, and compliance efforts across critical manufacturing operations while fostering continuous improvement and techn...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$68K - $109K *

Drive operational excellence by delivering high-quality service support and solutions to enhance customer satisfaction in power equipment management. Collaborate with cross-functional teams to boost p...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $133K *

Transform the future of electrical systems by serving as the key liaison for customers. Drive operational excellence while prioritizing safety and Efficiency. Engage in hands-on support and team coord...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Develop and enhance critical PMO documentation to communicate IT operations and support mission objectives. Collaborate with teams to produce clear, effective deliverables, ensuring compliance with be...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Drive innovation in structural engineering for hyperscale data centers. Leverage your expertise in concrete and steel designs to deliver sustainable, resilient solutions while collaborating globally o...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's redefining structural engineering for cutting-edge data centers. Leverage your expertise in large-scale concrete and steel structures while collaborating globally on innovative desi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Design cutting-edge structural solutions for hyperscale data centers, leveraging robust engineering expertise in concrete and steel structures to deliver sustainable, resilient facilities while collab...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$153K - $211K *

Lead a dynamic engineering team driving innovation in a platform for self-care businesses. Foster a culture of excellence, ensuring timely delivery of high-impact projects while managing team growth a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$270K - $310K *

Collaborate to enhance large-scale distributed training and inference systems, driving experimental velocity and optimizing model architecture with deep learning expertise in JAX and TPUs. Burnish you...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $179K *

Accelerate your career by leading application support in a dynamic AWS ecosystem. Drive technical solutions, enhance developer self-service, and collaborate across teams to ensure reliable, secure app...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in optimizing high-performance storage systems for GPU clusters. You'll design, deploy, and maintain robust storage infrastructure to ensure seamless AI workloads, while swiftly troubl...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$79K - $87K *

Join a team that's dedicated to delivering innovative technical solutions in the Investment Casting industry. Play a key role in customer service, troubleshooting, and hands-on equipment support while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$138K - $192K *

Drive technical pre-sales excellence by partnering with sales to enhance customer success. Lead technical discoveries, propose innovative solutions, and cultivate strong relationships, ensuring best p...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $172K *

Contribute to the development of backend systems for vulnerability management, improving workflows for GitLab's customers. Collaborate with a cross-functional team, ship features with minimal guidance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$231K - $257K *

Engage with clients as a Senior Sales Engineer to drive enterprise sales, providing tailored technical support, and enabling successful data security and management adoption through strategic collabor...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Innovate as you guide Fortune 500 clients in leveraging AI solutions. Collaborate with sales teams, deliver dynamic presentations, and serve as trusted technical advisor to modernize legacy systems an...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the creation of a transformative BI data warehouse, driving analytics and data integrity while collaborating cross-functionally to enhance decision-making processes across the organization...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $180K *

Lead the charge in shaping product strategy and go-to-market initiatives for a cutting-edge cybersecurity portfolio, driving impactful messaging and cross-functional collaboration to enhance market pr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $210K *

Elevate systems by leveraging your expertise in backend development, middleware, and big data to deliver innovative solutions that support critical federal missions and enhance IT Modernization and Da...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion software quality assurance across public sector IT projects by developing strategies, executing tests, and enhancing processes to ensure compliance and continuous improvement in a collaborati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$173K - $310K *

Deliver a unified strategy to enhance operational efficiencies across diverse technical support and services, driving organizational transformation and continuous improvement in service delivery and c...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Technical Services

$100K - $120K *

Transform the quality assurance landscape by executing tests, managing defects, and ensuring the successful delivery of ServiceNow platform enhancements in an Agile environment while collaborating acr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.