Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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1
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$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$124K - $156K *

Lead a small scrum team to develop and enhance features in a client-focused application. Blend hands-on coding with management to ensure high-quality technical delivery and foster an AI-first engineer...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Empower collaborative teams to design, develop, and support high-quality software solutions throughout the software development lifecycle. Drive continuous improvement and innovation while impacting b...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Reimagine security strategies as a Senior Engineer, safeguarding cloud environments and optimizing LogRhythm systems. Collaborate with experts, enhance SIEM capabilities, and ensure robust protection...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$199K - $243K *

Accelerate enterprise transformation by leading core banking technology initiatives. Oversee teams, drive modernization, and align strategies with business goals to create innovative, high-quality sol...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$388K - $500K+*

Lead the charge in innovating cloud infrastructure at scale, driving excellence in managed compute services. Collaborate with cross-functional teams to enhance user experiences while optimizing cloud...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $112K *

Join a team that's dedicated to advancing industrial technology by leveraging engineering expertise to solve customer challenges and enhance product offerings in HVAC and clean energy sectors...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $160K *

Oversee critical mechanical systems commissioning for large-scale data center projects. Engage with contractors and client teams to ensure proper installation, testing, and documentation while driving...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$136K - $181K *

Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive innovative solutions by partnering with sales teams to design and deliver VeloCloud SD-WAN systems. Collaborate closely with engineering and services for seamless integration, addressing complex...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $225K *

Join a dynamic team as you manage commissioning services and operations support for mission critical projects, engaging with clients and leading enhancements in facilities and processes while ensuring...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$112K - $179K *

Unlock potential by leading product enhancements for Medicare DME claims processing. Collaborate with stakeholders to define product vision, manage backlogs, and ensure alignment with goals while faci...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $210K *

Develop and lead innovative support portfolio strategies to enhance business performance, ensuring competitive positioning and cross-functional collaboration to drive customer satisfaction and operati...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$66K - $174K *

Shape the future of security operations, focusing on incident response, detection engineering, and AI tooling. Collaborate on automated processes, threat intelligence, and contribute to a self-directe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $155K *

Accelerate progress at OSS-SIRT by managing vulnerability intake and validation, ensuring communication with maintainers, and enhancing open source security practices for a thriving ecosystem...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $235K *

Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead complex operational solutions in enterprise automation, guiding pre-sales technical processes. Collaborate closely with customers and Account Executives to design pilots and ensure seamless trans...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$164K - $240K *

Accelerate progress at the forefront of private cloud architecture by designing, deploying, and optimizing solutions. Leverage your expertise to drive standards, mentor teams, and cultivate robust cli...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $287K *

Innovate seamless SDN solutions for AI Cloud environments, focusing on design, operational excellence, and collaboration across teams. Elevate your expertise in software-defined networking while drivi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $151K *

Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Lead the integration of BMS and controls systems for data centers, ensuring seamless communication between key systems. Own programming, troubleshooting, and collaboration with teams to guarantee oper...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.