Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$85K - $117K *

Drive exceptional customer support by troubleshooting complex technical issues across hardware, software, and integrated systems for transportation solutions. Collaborate with teams to enhance service...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Champion software quality assurance across public sector IT projects by developing strategies, executing tests, and enhancing processes to ensure compliance and continuous improvement in a collaborati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Unlock your potential by troubleshooting and advising on ServiceNow platforms, ensuring optimal client solutions while performing light development tasks and collaborating with teams to drive success...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$139K - $250K *

Partner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Unlock potential by leading strategic marketing for device intelligence solutions. Collaborate across teams to develop compelling content, empower sales, and establish thought leadership that drives s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$118K - $195K *

Engage in high-profile AI implementations and provide expert guidance on optimizing inference solutions. Collaborate with customers to bridge engineering and business needs, transforming technical ins...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$149K - $271K *

Make your mark at the forefront of security innovation. Lead and shape cutting-edge operations, drive AI integration, and redefine security strategies to protect millions and ensure robust threat mana...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Transform customer support excellence by leading a high-performing team, implementing scalable AI-driven processes, and enhancing the overall customer experience. Partner cross-functionally to align p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$66K - $106K *

Empower enterprise cybersecurity by managing and optimizing SIEM solutions, primarily focusing on Splunk. This role involves log management, infrastructure maintenance, and ensuring seamless operation...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $152K *

Innovate with us by engaging in multifaceted software development, improving backend services, APIs, and data systems. Collaborate across teams to solve real-world problems while gaining expertise in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Join our dynamic team to inspire engineers and deliver innovative e-commerce solutions that enhance grocery shopping experiences, drive business results, and foster a culture of accountability and con...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$175K - $250K *

Shape the future of technology by leading architecture design for robust applications and data platforms utilizing .NET, React, and Python. Guide teams while ensuring secure and scalable solutions acr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$215K - $285K *

Join our team to shape external developer experiences through impactful APIs and SDKs. You'll evolve documentation and tools while collaborating across teams to enhance our growing platform and delive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Lead the charge in enhancing our virtual desktop infrastructure through advanced system management and innovative solutions. Collaborate with teams to ensure optimal performance, security, and operati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$149K - $198K *

Reimagine customer engagements by providing expert technical support during sales. Collaborate with sales and product teams to articulate value, resolve issues, and successfully close complex opportun...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Unlock your potential by owning web solutions end-to-end, collaborating with cross-functional teams to enhance user experiences, drive product improvements, and ensure system reliability. Your contrib...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$71K - $145K *

Support our mission by managing virtual machine operations to optimize performance, facilitate backup and recovery, ensure security compliance, and address incidents. Lead projects and ensure efficien...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in driving technical sales engagement, building demo frameworks, and securing enterprise customers. Play a pivotal role in shaping sales engineering practices while influencing product...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Champion the development and implementation of SAP EAM solutions, oversee technical teams, and manage asset lifecycle processes to enhance operational efficiency and scalability in collaboration with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Engineer the foundation of a cutting-edge tax engine, collaborating closely with CPAs to ensure accuracy while enhancing testing and integration systems for rapid deployment and scaling in a transform...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$224K - $356K *

Engage in full-stack OS enablement for next-gen AI supercomputers. Own Windows platform integration while driving Linux support, collaborating on firmware, drivers, and AI applications for seamless cu...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$114K - $152K *

Lead a team of Network Engineers to assess, design, and implement cutting-edge network solutions. Collaborate with cross-functional teams to resolve complex issues, drive vendor requirements, and ensu...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$102K - $154K *

Shape the future of digital engineering by providing expert consultation on automation systems using cutting-edge digital twin technology. Engage with clients, enhance product adoption, and drive impa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $190K *

Drive innovation as a Software Engineer, enhancing government software systems using modern technologies in a collaborative, agile environment. Embrace growth and tackle meaningful challenges with a s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$115K - $190K *

Join a team of innovative engineers providing full-stack development for critical software solutions. Collaborate on technologies like Java and Angular, enhancing capabilities and user experiences for...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.