Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$133K - $200K *

Optimize technical messaging for developer platforms by crafting credible content, driving engagement, and translating complexity into clarity. Collaborate cross-functionally to enhance developer expe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$122K - $166K *

Shape the future of VoIP solutions by providing essential technical sales support and strategic guidance to drive successful business outcomes. Collaborate with the sales team to ensure seamless integ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $180K *

Unlock potential by joining a forward-thinking engineering team that leverages AI agents for enhanced software development. Drive quality, compliance, and innovation in a dynamic environment, shaping...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $99K *

Shape the future of healthcare technology by leading quality assurance testing initiatives. Collaborate cross-functionally to validate complex data solutions, manage defects, and develop robust test s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Drive customer success by providing expert technical guidance and strategic leadership for complex cloud solutions, while mentoring team members and ensuring high satisfaction and retention among key...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Contribute to the efficiency and reliability of critical facility systems, ensuring optimal performance through hands-on maintenance and collaboration with operations and project teams in a dynamic AI...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Deliver high-quality, secure software solutions by collaborating across teams, mentoring others, and defining scalable architecture for enterprise and government clients, ensuring long-term maintainab...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $125K *

Transform telecommunications services by leading innovative solutions for VoIP and contact centers. You'll optimize operations and drive strategic initiatives across healthcare, ensuring a compliant a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $125K *

Shape the future of sales engineering by providing vital pre- and post-sales support. Collaborate with the sales team to drive initiatives, manage projects, and tackle technical challenges while engag...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$115K - $155K *

Advance client relationships by leading technical discussions and driving portfolio growth. Support global customers in deploying impactful solutions in electronics manufacturing and technology sector...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Lead the charge in enhancing organizational security by developing security frameworks, assessing controls, and collaborating with technical teams to create a resilient security architecture for moder...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion innovation by architecting and implementing advanced network infrastructures, mentoring engineers, and ensuring top-tier delivery across diverse environments while driving process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $150K *

Lead the charge in enhancing finance operations by overseeing Source to Pay and Record to Report processes, ensuring excellence in reporting and financial controls while partnering with key stakeholde...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $160K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Join a team that's focused on providing top-tier support for low-latency trading systems. Engage with a global technology team, driving operational excellence through troubleshooting, collaboration, a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $193K *

Elevate the quality of data annotations by developing robust systems for pipeline optimization, statistical analysis, and model training support. Collaborate cross-functionally to enhance data deliver...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion the design and development of scalable AI systems for healthcare, leveraging cloud-based architectures while collaborating with cross-functional teams to deliver reliable, production-grade so...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's redefining healthcare technology by developing AI-driven solutions. Leverage your experience in building scalable systems to support data-driven decision-making and collaborate with...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $210K *

Pioneer innovative upstream bioprocess solutions by collaborating with biopharma clients and leading technical projects focused on cell culture, media prep, and automation. Drive engineering excellenc...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$88K - $115K *

Join a dynamic team to drive the implementation of AI-enhanced contact center solutions, ensuring seamless technical execution, integration, and project management, while delivering outstanding servic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $124K *

Grow your expertise by managing infrastructure capacity in critical systems, ensuring optimal performance and development across the network. Collaborate with teams, evaluate technologies, and lead pr...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $125K *

Drive packaging innovation by designing and optimizing automation solutions while ensuring compliance with regulatory standards. Collaborate across teams to create scalable, efficient production-ready...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a dynamic team to execute large-scale data center projects, coordinating with cross-functional teams to ensure safety, accuracy, and efficiency. Drive project success through meticulous planning...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that's driving innovation in water treatment systems. Lead semi-complex site surveys, engage with teams to develop designs, and oversee operations. Bring advanced engineering expertise to...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.