Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$160K - $200K *

Drive engineering excellence in subsurface utility mapping by leveraging expertise and collaboration to enhance project outcomes while ensuring quality and compliance with industry standards...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $200K *

Champion innovation in subsurface utility engineering while guiding complex infrastructure projects to success through expert decision-making and client collaboration, ensuring quality deliverables th...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$144K - $184K *

Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $130K *

Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$200K - $275K *

Lead the design and implementation of advanced AI agent frameworks, optimizing decision-making processes for analysts while ensuring safety and scalability. Foster a culture of ethical AI and rapid ex...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K *

Elevate client solutions by designing and implementing scalable IT infrastructure and cloud technologies. Collaborate with diverse teams to meet complex business needs and lead project delivery, ensur...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Develop scalable content workflows that ensure quality, consistency, and brand integrity. Collaborate across teams to create engaging messaging, leveraging AI tools for efficiency and driving rapid co...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Media

$248K - $396K *

Take ownership of designing and supporting a large-scale observability platform. Collaborate throughout the service lifecycle, enhancing performance, automation, and reliability while ensuring system...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $160K *

Optimize mission critical operations by providing expert engineering and commissioning support. Engage with clients, oversee contractors, and ensure project quality in data centers with a focus on mec...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $180K *

Lead customer engagement to architect large-scale AI and HPC solutions, ensuring successful deployment strategies. Collaborate with technical teams to optimize infrastructure for demanding workloads i...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Drive impactful environmental engineering projects by managing scope, schedule, and resources to deliver results on time and within budget. Collaborate with clients and teams to ensure safety and qual...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Engage as a Senior Software Engineer to build and integrate marketing tech stacks, driving growth through collaboration across teams. Lead critical initiatives while fostering an innovative, AI-driven...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $170K *

Join a team that's shaping the future of cloud identity solutions while optimizing infrastructures, automating deployments, and enhancing security. Collaborate to deliver mission-critical software and...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join a dynamic team as a Senior Technical Project Manager, leading enterprise integration projects and fostering collaboration between customers, engineering, and stakeholders to deliver innovative so...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Optimize enterprise product strategy by managing integrations, APIs, and custom configurations that serve diverse health systems and partners. Enable scalable solutions to enhance platform offerings a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of global customer support by leading a high-performing team, standardizing operations, and leveraging automation for a seamless, data-driven customer experience across all tiers and...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the charge in scaling a world-class, global customer support organization, harmonizing processes and enhancing customer experience. Drive automation and performance metrics while fostering a cult...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the global customer support strategy and operations for a multi-product SaaS portfolio. Drive efficiency, enhance customer experience, and harmonize practices across regions to ensure scalable an...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Drive global customer support excellence by leading a multi-tier organization to enhance customer satisfaction, operational efficiency, and scalable solutions through automation and standardization ac...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $250K *

Join a team that's dedicated to architecting robust AI infrastructure for production systems. Leverage your expertise in distributed systems and performance engineering to solve complex problems and e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.