At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.
As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.
Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.
Lead Utility Engineer and Engineering Officer
$160K - $200K *
Drive engineering excellence in subsurface utility mapping by leveraging expertise and collaboration to enhance project outcomes while ensuring quality and compliance with industry standards...
4 weeks ago
Lead Utility Engineer and Engineering Officer
$160K - $200K *
Champion innovation in subsurface utility engineering while guiding complex infrastructure projects to success through expert decision-making and client collaboration, ensuring quality deliverables th...
4 weeks ago
$144K - $184K *
Lead the charge in developing strategic account initiatives for major clients, focusing on consultative sales and relationship management to drive revenue and growth while becoming a trusted advisor i...
Reposted 1 week ago
Pre-Sales Engineer (Land Mobile Radio - Northeast)
$120K - $130K *
Unlock potential by leading the technical solution design for sales support projects, bridging communication technologies and customer needs while collaborating with cross-functional teams to create i...
3 weeks ago
Staff Software Engineer, Agent Engineering - US Remote
$200K - $275K *
Lead the design and implementation of advanced AI agent frameworks, optimizing decision-making processes for analysts while ensuring safety and scalability. Foster a culture of ethical AI and rapid ex...
1 week ago
$90K *
Elevate client solutions by designing and implementing scalable IT infrastructure and cloud technologies. Collaborate with diverse teams to meet complex business needs and lead project delivery, ensur...
Reposted 2 weeks ago
$90K - $110K *
Develop scalable content workflows that ensure quality, consistency, and brand integrity. Collaborate across teams to create engaging messaging, leveraging AI tools for efficiency and driving rapid co...
4 days ago
Principal Site Reliability Engineer - Observability and Telemetry Platform
$248K - $396K *
Take ownership of designing and supporting a large-scale observability platform. Collaborate throughout the service lifecycle, enhancing performance, automation, and reliability while ensuring system...
2 weeks ago
Mid - Level Mechanical Advisor
$90K - $160K *
Optimize mission critical operations by providing expert engineering and commissioning support. Engage with clients, oversee contractors, and ensure project quality in data centers with a focus on mec...
2 weeks ago
Senior Solutions Engineer, AI Infrastructure
$130K - $180K *
Lead customer engagement to architect large-scale AI and HPC solutions, ensuring successful deployment strategies. Collaborate with technical teams to optimize infrastructure for demanding workloads i...
2 days ago
$80K - $110K *
Drive impactful environmental engineering projects by managing scope, schedule, and resources to deliver results on time and within budget. Collaborate with clients and teams to ensure safety and qual...
2 weeks ago
Sr. Software Engineer - MarTech(Remote)
$120K - $150K *
Engage as a Senior Software Engineer to build and integrate marketing tech stacks, driving growth through collaboration across teams. Lead critical initiatives while fostering an innovative, AI-driven...
2 weeks ago
Staff Site Reliability Engineer
$136K - $170K *
Join a team that's shaping the future of cloud identity solutions while optimizing infrastructures, automating deployments, and enhancing security. Collaborate to deliver mission-critical software and...
Yesterday
Senior Technical Project Manager
$100K - $130K *
Join a dynamic team as a Senior Technical Project Manager, leading enterprise integration projects and fostering collaboration between customers, engineering, and stakeholders to deliver innovative so...
Reposted yesterday
$120K - $150K *
Optimize enterprise product strategy by managing integrations, APIs, and custom configurations that serve diverse health systems and partners. Enable scalable solutions to enhance platform offerings a...
Reposted 1 week ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a high-impact customer support organization, enhancing operational efficiency, and delivering superior customer experiences across a global SaaS portfolio. Drive harmonizati...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a leading SaaS company's global support team to define strategies, enhance customer experiences, and drive operational excellence across diverse regions and product lines, focusing on scalability...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Shape the future of global customer support by leading a high-performing team, standardizing operations, and leveraging automation for a seamless, data-driven customer experience across all tiers and...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the charge in scaling a world-class, global customer support organization, harmonizing processes and enhancing customer experience. Drive automation and performance metrics while fostering a cult...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Lead the global customer support strategy and operations for a multi-product SaaS portfolio. Drive efficiency, enhance customer experience, and harmonize practices across regions to ensure scalable an...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Transform global customer support operations by setting strategies to enhance efficiency, ensure high-quality service, and drive customer satisfaction across diverse markets and products...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Drive global customer support excellence by leading a multi-tier organization to enhance customer satisfaction, operational efficiency, and scalable solutions through automation and standardization ac...
Reposted 2 days ago
Global Head of Customer Support (Remote, USA - East/Central Time Zone)
$130K - $180K *
Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...
Reposted 2 days ago
$150K - $250K *
Join a team that's dedicated to architecting robust AI infrastructure for production systems. Leverage your expertise in distributed systems and performance engineering to solve complex problems and e...
2 weeks ago
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.