Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$100K - $120K *

Join a dynamic team as a Technical Account Manager, leading hands-on implementations and architecting customer solutions for seamless productivity across diverse environments, while driving technical...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$161K - $203K *

Optimize cross-functional collaboration and drive impactful engineering projects, leveraging extensive full-stack expertise. Lead the development of scalable APIs and user experiences within a mission...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in driving revenue growth as a Sales Engineer, leveraging your technical acumen to enhance product demonstrations, support the sales cycle, and address customer needs while collaborati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$81K - $109K *

Lead the charge in automating testing processes for critical court systems, ensuring effective collaboration within Agile teams. Influence automation strategy and drive framework enhancements in a clo...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$184K - $356K *

Champion innovative GPU-accelerated data processing solutions while collaborating with technical experts and industry leaders to enhance performance and influence next-gen architectures and standards...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Join a team that's shaping innovative products, enhancing platform functionality and user experience. Collaborate with cross-functional teams, mentor others, and implement best practices to drive the...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $100K *

Support clients by effectively implementing and training on our software solutions, validating issues, and documenting updates to enhance user experience and operational efficiency. Collaborate with t...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $195K *

Reimagine the sales process by partnering with teams to drive technical discovery and showcase solutions. Elevate customer engagement through impactful demonstrations while translating technical conce...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the development of scalable integrations and customer-facing APIs, leading projects with a focus on iPaaS platforms. You will mentor and guide engineers while ensuring code quality, impacting...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $211K *

Unlock potential by serving as a key technical leader, bridging engineering and enterprise architecture to eliminate adoption friction and enhance cloud-native infrastructure and AI platform deploymen...

US-AnywhereRemote

4 days ago

  •   15+ years exp.  •   Information Technology

$132K - $211K *

Transform enterprise architecture by leading critical platform modernizations and AI deployments, while bridging engineering and C-suite leadership to drive adoption of cloud-native technologies at sc...

US-AnywhereRemote

4 days ago

  •   15+ years exp.  •   Enterprise Technology

$85K - $100K *

Join a dynamic team to deliver exceptional field services, performing installations, maintenance, and troubleshooting of complex high voltage equipment while exceeding customer expectations and leadin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$132K - $193K *

Drive reliability and performance as a Senior Lead Site Reliability Engineer, enhancing our production systems via AI-driven automation, AWS infrastructure, and observability. Collaborate with diverse...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$71K - $132K *

Engineer innovative solutions at the intersection of technology and customer needs. Leverage your expertise in precision motion control to drive sales and nurture customer relationships while deliveri...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Grow your career with us as you enhance reliability and performance of our global payment platform. Collaborate with experts in automation and AI to monitor systems, streamline operations, and drive i...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Pioneer excellence in mobile app development by leading a team of Android engineers, ensuring high quality and innovation while overseeing project architecture, integration, and continuous delivery th...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $286K *

Empower cybersecurity sales in the CCA region by providing expert technical support, delivering engaging product demonstrations, and articulating complex concepts to diverse audiences, all while stayi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive the design and implementation of advanced identity and access management (IAM) solutions, ensuring secure, scalable services for cloud and SaaS platforms. Collaborate cross-functionally to enhan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by collaborating with cross-functional teams to design, implement, and enhance virtualization technologies for testing vehicles, driving innovation in embedded systems with a focus on...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead the charge in technical sales by fostering relationships with key influencers, driving strategic initiatives, and serving as a subject matter expert to shape market demands and propel growth in t...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Elevate engineering solutions through innovative Model-Based Systems Engineering (MBSE). Collaborate with clients and teams to develop and optimize system designs, ensuring performance and reliability...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$149K - $214K *

Pioneer innovation in pre-sales support, bridging technical needs with customer solutions. Collaborate globally to drive adoption of cutting-edge cloud modules in data centers and GPU clusters, enhanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $180K *

Join a dynamic team to lead cybersecurity initiatives, ensuring robust network security, compliance, and operational excellence. Drive cutting-edge infrastructure improvements while mentoring engineer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.