Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$116K - $145K *

Elevate security measures for AI/ML systems by executing high-impact strategies, enhancing organizational capabilities, governing safe AI adoption, and mentoring teams in risk mitigation across all de...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $140K *

Engage and streamline pre-sales engineering efforts by building impactful demos and integrations, translating technical needs into visible value for prospects, while fostering relationships within a f...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate talent acquisition at a dynamic tech company by leading comprehensive recruiting strategies, collaborating with cross-functional teams, and enhancing candidate experiences to drive sustainable...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Drive growth in the AI Data Center sector by collaborating with sales and technical teams to deliver tailored solutions that meet customer demands, cultivate relationships, and navigate complex sales...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to conducting comprehensive environmental assessments, identifying risks, and ensuring regulatory compliance while leading innovative projects in environmental science and...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Technical Services

$179K - $269K *

Drive the technical vision of integration across Finance, Revenue, and HR systems, enhancing scalability and security while leading a cross-functional team of engineers to deliver innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $260K *

Lead the charge in transforming the VA ServiceNow platform, establishing architecture standards, and guiding technical decisions to enhance service delivery across multiple deployments at an enterpris...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$169K - $235K *

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Optimize and manage a scalable, resilient storage layer for global data transactions, designing solutions to enhance system performance while mentoring junior engineers and driving process improvement...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $165K *

Transform the future of security as you lead red team operations to identify vulnerabilities in AI and cloud systems, collaborating with cross-functional teams to enhance defenses and mitigate threats...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$77K - $108K *

Join a team that's dedicated to designing and implementing advanced Physical Security Systems, optimizing technical architectures, and providing exceptional client support to enhance safety and operat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $125K *

Shape the future of technology support by delivering exceptional on-site service and solutions. Collaborate with technical teams to diagnose and resolve complex hardware/software issues, driving custo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$77K - $144K *

Transform customer engagement by delivering expert on-site support for advanced network testing solutions. Collaborate closely with key clients to optimize network performance, enhance service deliver...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Transform real customer workflows by developing AI-powered features across a diverse technical stack. Collaborate closely with a senior team, leveraging innovative AI methodologies to create impactful...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$155K - $165K *

Transform the future of IoT connectivity by leading chipset and module enablement, guiding developers through the NB-IoT NTN journey, and optimizing solutions for real-world applications seamlessly...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$104K - $173K *

Join a dynamic team to provide technical solutions, optimize systems, and facilitate precision in Inquiry-to-Order processes, ensuring customer requirements align with technical standards in a fast-pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Champion secure communication solutions by engineering and enhancing collaboration services, ensuring reliable voice and video capabilities for mission-critical operations, while engaging with stakeho...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$210K - $250K *

Lead the charge in transforming a diverse operations organization into a modern, AI-first Production Engineering function focused on reliability, scalability, and security across global platforms whil...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$111K - $167K *

Engage with clients to identify needs and drive successful adoption of quantum solutions. Collaborate with internal teams to deliver value, provide expert technical support, and foster long-term relat...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Drive the technical vision for mobile app development, mentoring a team while ensuring high-quality releases and innovative solutions aligned with public safety missions. Work on complex Android archi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $208K *

Drive your career with innovative infrastructure solutions that enhance scalability and reliability. Collaborate with cross-functional teams to automate processes, troubleshoot issues, and set strateg...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join us to shape the future of technical automation by developing robust workflows and integration strategies that enhance efficiency, reduce manual effort, and accelerate delivery across systems and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Empower teams to enhance Dell Mission Operations by developing automation workflows, integrating systems, and troubleshooting. Collaborate across infrastructure and applications to minimize manual eff...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Optimize automated testing frameworks and validation processes to ensure quality and reliability across products and systems, collaborating with cross-functional teams to support user acceptance and c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.