Customer Service Manager Jobs in Detroit, MI

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...

Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geog...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...

Drive customer experience excellence by overseeing vital CX programs, engaging stakeholders, and guiding team development to enhance operational effectiveness and exceed performance targets...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Drive exceptional service delivery and operational excellence in a luxury automotive environment, leading a team of skilled professionals while enhancing customer satisfaction and retention through st...

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

Drive growth and enhance customer relationships by leading service operations, managing routes, and promoting team development in this impactful managerial role focused on delivery excellence and cust...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

Oversee facility management operations, improve performance standards, and strengthen client relations in a dynamic environment while driving compliance and operational excellence...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Drive customer success by ensuring seamless onboarding and support, fostering strong relationships with key accounts, and enhancing utilization of Menu solutions to promote retention and growth across...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead the charge in delivering exceptional IT support across corporate and customer sites. Oversee a dedicated team, manage service metrics, and drive continuous improvement using IT Service Management...

Transform customer success globally by leading a multi-tiered CSM team, driving product adoption, and connecting customer health metrics to retention results. Build scalable processes and champion AI...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Drive efficiency at the highest level by managing daily operations, enhancing performance, and leading coaching initiatives. Collaborate with senior leaders and stakeholders to foster growth and addre...