Service Desk Manager Jobs in Washington, DC

Transform your career by leading a dynamic service team, enhancing efficiency and customer satisfaction while managing maintenance operations and driving profitability through effective leadership and...

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

Support operational excellence by monitoring enterprise network infrastructure, ensuring service health, and delivering timely reports. Collaborate with technical teams to address incidents and enhanc...

Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...

Accelerate progress at enhancing enterprise service delivery and customer experience for a major defense agency. Drive process improvements and oversight of IT service operations, impacting 13,000 per...

Unlock potential by providing project management support for federal R&D programs. Collaborate with cross-functional teams to ensure project success through effective monitoring, reporting, and client...

Lead the charge in driving sales success by managing a dynamic team of Account Managers while maintaining personal sales targets. Foster client relationships, oversee proposals, and develop talent to...

Optimize product strategies for broadband and internet services, leading innovations in connectivity and lifecycle management. Collaborate cross-functionally to enhance customer experience and drive o...

Shape the future of broadband by leading product strategy and lifecycle management. Collaborate cross-functionally to enhance customer experience and drive innovations in high-speed connectivity acros...

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

Manage contract processes for large-scale data center projects, ensuring compliance and effective negotiation. Collaborate with cross-functional teams to mitigate risks and drive operational excellenc...

Transform the contract management landscape for large-scale data center projects. Oversee RFx processes, negotiate contracts, and ensure compliance while collaborating with cross-functional teams to m...

Shape exceptional customer experiences by leading a dynamic team, driving satisfaction metrics, and fostering collaboration across departments to enhance service delivery and promote growth...

Join a dynamic team to lead logistics process analyses, create future-state architectures, and translate operational requirements into actionable business processes. Drive impactful solutions in suppl...

Lead the charge in managing complex construction projects for water and wastewater systems. Oversee teams, ensure compliance, and drive project success while collaborating with clients and stakeholder...

Join a team that's redefining integrated marketing strategies, leading cross-channel campaigns that drive product narratives and customer engagement. Shape the future of marketing through collaboratio...

Transform project management through effective scheduling, environmental planning, and compliance analysis. Collaborate with multidisciplinary teams to deliver actionable insights and support governme...

Optimize Configuration Management processes by planning, conducting, and coordinating activities while collaborating with stakeholders and ensuring adherence to best practices and standards...

Support the National Guard Bureau's Domestic Operations by maintaining an accurate common operating picture, enabling timely decision-making for leadership during critical missions and events across t...

Lead transformative insurance program initiatives, overseeing technology enhancements and operational workflows. Collaborate across teams to drive project management and ensure compliance, while optim...

Lead the charge in delivering complex projects from initiation to close, ensuring alignment among stakeholders, effective risk management, and adherence to timelines while utilizing AI tools to enhanc...

Transform field operations into effective learning solutions by bridging instructional design and hands-on training. Collaborate with stakeholders to identify performance gaps and develop competency-b...

Drive the Integration Team to deliver high-quality solutions, managing projects and fostering collaboration across multiple operating companies while ensuring alignment with business goals and agile m...

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

Join a team that's dedicated to enhancing National Guard training and leadership. As a Program Manager III, you'll oversee operations, manage personnel, and ensure compliance with DoD standards while...