Service Desk Manager Jobs in Washington, DC

Join a team that's dedicated to enhancing cybersecurity for critical systems. Lead risk management and compliance efforts while collaborating with stakeholders to ensure robust security measures and s...

Support the operation of a 24/7 Enterprise Operations Center, ensuring effective monitoring and incident management of critical systems and networks while coordinating resolutions and communications d...

Accelerate your career by leading a team to enhance member experiences, drive sales, and ensure operational excellence. Collaborate with management to achieve financial goals while fostering a positiv...

Advance your career by leading complex enterprise implementations, driving customer adoption, and ensuring measurable value realization. Collaborate with cross-functional teams to operationalize solut...

Optimize security operations by managing risk programs and compliance for data centers. Lead initiatives with minimal guidance, leveraging technology and data analysis to enhance safety and efficiency...

Empower your career by leading a dynamic software engineering team. Drive project success, streamline processes, and support sales initiatives while staying ahead of industry trends in Building Automa...

Drive logistics excellence by managing specialized freight movements, coordinating carriers, and ensuring timely delivery of critical infrastructure. Thrive in a fast-paced environment while maintaini...

Drive the delivery and optimization of Oracle Fusion Cloud solutions for Payroll, Benefits, and Compensation. Partner with teams to align technology with strategic goals, ensuring quality delivery and...

Join us to drive strategic relationships with enterprise customers, optimizing IGEL technology solutions. This hands-on role balances technical expertise with customer management, focusing on the Fina...

Drive exceptional technical support for attorneys and staff, ensuring seamless technology use. Collaborate on hardware, software, and AV systems while promoting best practices and delivering outstandi...

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

Join a dynamic team as you provide critical IT support, troubleshoot complex issues, and enhance customer satisfaction. Collaborate with vendors and senior techs while developing expertise in AFS syst...

Optimize enterprise-level SCCM operations by leading a team in managing Windows endpoint configurations, patch management, and software deployments across NIPRNET and SIPRNET environments, ensuring ti...

Empower users by providing expert Tier 2 support for hardware, software, and network issues. Collaborate with a dedicated team to ensure seamless IT operations and enhance productivity for the Joint S...

Drive enterprise product lifecycle management initiatives by collaborating with stakeholders to define needs, translate them into actionable requirements, and enhance product development efficiency ac...

Deliver exceptional help desk support in a dynamic environment, ensuring service availability and user satisfaction. Collaborate with a small team to troubleshoot issues and maintain seamless operatio...

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

Elevate project execution by managing complex stakeholder relationships, driving clarity, and ensuring high-quality delivery across operational and strategic initiatives in a dynamic environment...

Advance organizational change initiatives by leading Oracle Cloud transformations. Collaborate with stakeholders to ensure successful adoption through strategic planning, training, and communication...

Lead complex projects in digital integration, managing customer relationships and coordinating teams. Drive project execution with a focus on engineering support, financial planning, and successful de...

Manage complex service engineering projects, ensuring customer satisfaction and financial success while leading cross-functional teams and maintaining effective relationships with stakeholders...

Lead the charge in managing service desk and NOC operations, ensuring seamless support across multiple sites. Drive incident resolution, oversee team activities, and enhance service performance while...