Service Desk Manager Jobs in Toronto, ON

Lead enterprise-wide PLM and MES transformation initiatives, driving alignment across multiple business units. Elevate processes and system capabilities to industry best practices, ensuring discipline...

Drive operational excellence in Canada’s 2nd Stage Configuration Services, enhancing governance, managing costs, and enabling growth through effective leadership and cross-functional collaboration...

Champion user experience by diagnosing software issues, enhancing workflows, and mentoring junior staff. Collaborate with engineering to improve system reliability and create standardized documentatio...

Join a team that's driving engineering excellence in multidisciplinary signaling projects. Lead technical bids and project management, ensuring timely delivery and quality solutions while overseeing e...

Unlock the potential of AI in contact centers by leading enterprise clients in designing and validating innovative Genesys Cloud solutions, ensuring alignment with business needs and technical feasibi...

Join a dynamic team to bridge business strategy and data delivery, developing enterprise data architecture and enhancing data capabilities for informed decision-making and impactful business outcomes...

Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...

Join a team that's dedicated to enhancing Physical Security through data-driven insights. You'll support strategic initiatives, improve reporting processes, and enable proactive risk management to saf...

Oversee and enhance total rewards programs, providing strategic insights and management of compensation, benefits, and recognition initiatives while collaborating cross-functionally to drive organizat...

Empower transformation initiatives by collaborating with stakeholders to analyze and translate business needs into actionable requirements, ensuring solutions align with operational workflows and safe...

Champion integrated care by leading a multidisciplinary team to enhance service delivery and client outcomes. Drive operational excellence and foster collaboration with stakeholders to implement innov...

Champion research excellence by managing core operations, driving funding initiatives, and overseeing facility efficiency. Collaborate with academic leads to enhance strategic planning and service del...

Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...

Oversee the delivery of complex CX AI programs, ensuring measurable outcomes and client satisfaction. Lead a multidisciplinary team, manage a $15-20M portfolio, and drive growth through strategic part...

Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...

Accelerate progress at our leading Financial Services consulting practice by driving innovative data, analytics, and AI solutions. Collaborate with CXOs, generate opportunities, and lead impactful cli...

Accelerate the efficiency of diagnostic imaging systems by managing RIS and PACS operations, optimizing workflows, and collaborating with clinical teams to enhance imaging informatics services and ens...

Lead the charge in vehicle security innovation by owning the product vision and strategy for our Security Centre. Drive theft prevention and recovery initiatives while collaborating across teams to en...

Transform project delivery by collaborating across teams to enhance scheduling, visibility of interdependencies, and risk management, ensuring alignment with best practices and achieving project goals...

Optimize collections operations by leading dialer strategy and performance. Drive data-driven insights, enhance workflows, and ensure compliance while mentoring a team to maximize productivity and cus...

Pioneer the optimization of dialer platforms in collections operations. Drive strategy, enhance performance, and ensure compliance while leading a team to maximize productivity and improve customer ou...

Build a dynamic DTC CRM strategy to drive retention, customer journey optimization, and revenue growth. Engage with cross-functional teams to personalize experiences and leverage analytics, ensuring i...

Shape operational excellence by leading strategic planning and enhancing efficiencies across departments. Collaborate with teams to navigate challenges, integrate financial planning, and ensure contin...

Champion innovative educational projects by leading content creation and LMS management. Collaborate with teams to design engaging online courses that meet accessibility standards and enhance learning...

Lead and develop a full-stack engineering team, transforming priorities into actionable results while fostering a culture of ownership, collaboration, and innovation to enhance our CRM platform and dr...