Service Desk Manager Jobs in New York, NY

Champion exceptional service delivery by leading Help Desk operations, ensuring high-quality support for members and stakeholders. Drive continuous improvement, operational excellence, and effective i...

Join a team that's dedicated to ensuring the stability and performance of our Data Warehouse environment, bridging technical operations with business needs to deliver accurate and timely data for crit...

Elevate business integrity by spearheading internal audits, enhancing risk assessments, and streamlining processes. Collaborate cross-functionally to ensure robust controls, compliance, and effective...

Lead the charge in defining product strategy and roadmap, translating business objectives into actionable plans. Collaborate with cross-functional teams to ensure successful implementation and operati...

Champion transformative customer enablement strategies through innovative, scalable education programs and personalized learning experiences that drive adoption and maximize value derived from the pla...

Transform infrastructure and deployment modernization efforts, serving as a technical cornerstone for multiple programs. Drive DevSecOps maturity and cloud adoption while ensuring secure, rapid delive...

Unlock potential by leading product initiatives for 360e Facility Coding, collaborating with diverse teams to enhance customer experiences and drive business value through innovative solutions and eff...

Empower organizational strategy and execution in Security & Technology, driving cross-functional initiatives and enhancing communication. Collaborate with leadership to optimize operations and inspire...

Optimize technology capabilities for client lifecycle management, collaborating with diverse teams to enhance client servicing, streamline workflows, and drive operational efficiency in a fast-paced e...

Champion the execution of complex initiatives across the Loans Enablement Platform. Collaborate with cross-functional teams to drive alignment, manage dependencies, and ensure timely delivery while fo...

Drive transformation by leading post-trade capabilities for institutional brokerage. Collaborate with senior stakeholders, mentor teams, and shape innovative solutions while ensuring quality and consi...

Drive successful public-sector construction projects by managing scope, schedule, and budget while fostering strong client relationships and ensuring quality delivery from inception to closeout...

Champion the future of public safety by managing 40+ complex SaaS implementations. Drive project success from contract to go-live, ensuring customer satisfaction and effective collaboration across tea...

Provide dedicated administrative support to executives, managing schedules, communications, and office processes. Collaborate with teams to enhance productivity and ensure quality service in a dynamic...

Oversee the quality assurance of case reviews, ensuring accuracy and completeness in documentation while collaborating with clinicians to uphold high standards in healthcare determinations and workflo...

Unlock potential by collaborating across teams to analyze and translate business requirements into actionable features. Manage product backlogs and support development through the delivery process, en...

Elevate enterprise performance by spearheading transformative strategies that enhance retention, renewals, and expansion within complex Fortune 100 accounts, driving collaboration across stakeholders...

Unlock potential by driving renewals and expansion within top-tier enterprise accounts. This senior role demands strategic navigation of complex organizations, fostering executive relationships, and l...

Lead complex projects from planning to delivery, ensuring client satisfaction and managing profit and loss. Collaborate with cross-functional teams and stakeholders to achieve project goals while adhe...

Engage in driving AI-powered customer advocacy by optimizing content strategies and enhancing operational efficiency. Lead cross-functional initiatives to amplify customer success stories and strength...

Lead the charge in shaping the sales engineering team for core solutions, driving revenue growth through strategic partnerships and innovative problem-solving in a dynamic environment...

Unlock potential by bridging business needs with technical solutions. Collaborate with stakeholders to define requirements, manage product backlogs, and ensure successful delivery of ServiceNow capabi...

Transform pricing strategies by providing operational support and governance for contract management. Collaborate with cross-functional teams to enhance processes, resolve complex issues, and drive ef...

Collaborate with cross-functional teams to optimize pricing strategies and support contract management. Drive operational excellence by resolving complex pricing issues and enhancing user experience t...

Drive financial excellence by leading integrated management of Technology spend, enhancing visibility, and optimizing costs through collaboration with cross-functional teams to improve processes and d...