Service Desk Manager Jobs in Charlotte, NC

Transform the technical service landscape by leading product evaluations, overseeing training, and managing support activities. Drive operational excellence while ensuring top-tier service for ophthal...

Transform the future of digital products by managing their lifecycle, optimizing user experiences, and collaborating with cross-functional teams to drive engagement and adoption while ensuring alignme...

Unlock potential by leading strategic partnerships and driving revenue growth through effective management of Fortinet business development resources and collaboration with sales teams...

Join a team that's leading technology delivery for member-facing applications. You'll guide engineering talent, drive modernization, and shape technology roadmaps while ensuring high-impact initiative...

Join a dynamic team to manage client technologies, mentor peers, and deliver IT assessments. This hands-on role emphasizes client service and consultant development, ensuring optimal performance acros...

Empower clients by enhancing operational efficiency through software implementation and support. As a Senior Associate, you'll analyze complex challenges, manage workstreams, and mentor junior team me...

Oversee and execute strategic technology initiatives, ensuring effective program delivery and stakeholder collaboration to drive impactful business solutions and organizational change...

Manage day-to-day infrastructure and customer support, ensuring optimal server performance, security, and incident response. Collaborate on initiatives to enhance operational security and maintain doc...

Manage all facets of a federal travel program, ensuring compliance and efficiency in a high-volume environment. Drive improvements in processes and provide urgent support for travelers, while maintain...

Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...

Empower transformation initiatives by leading enterprise projects, managing stakeholder relationships, and driving strategic outcomes. Collaborate with diverse teams to define program strategies and e...

Strategize and optimize marketing technology architecture and integrations. Drive platform health and feature development while collaborating with cross-functional teams to build robust solutions that...

Empower our team by ensuring the operational excellence of a cloud-based application platform. Collaborate with cross-functional teams to monitor performance, troubleshoot issues, and support software...

Empower your career by driving strategic sourcing initiatives in IT services. Collaborate with stakeholders to optimize supplier relationships and deliver measurable value across multiple categories...

Shape the future of clinical research data integrity by leading a dedicated team. Drive operational excellence, ensure compliance, and foster cross-functional partnerships to enhance data quality and...

Lead order management and deal desk activities, ensuring efficient sales operations across North America. Collaborate with cross-functional teams to structure complex deals, maintain compliance, and o...

Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

Empower the development of innovative banking solutions by driving product strategy, collaborating across teams, and delivering scalable capabilities that enhance customer experiences and meet busines...

Pioneer innovative solutions as a Senior Manager in Deployed Engineering, leading hands-on deployments and building a high-performing team. Collaborate closely with customers and internal teams to dri...

Advance global IT service management by leading strategy, governance, and optimization initiatives. Drive operational excellence and customer-centric support across regions, ensuring seamless service...

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

Transform client operations by leading CGI OpenGrid implementations, guiding teams, and ensuring project success through effective training and support. Leverage your expertise to enhance field servic...