Service Desk Manager Jobs in Charlotte, NC

Pioneer hands-on technical delivery leadership, driving solution implementation while mentoring your team. Collaborate on complex configurations, troubleshoot issues, and elevate team capabilities thr...

Unlock potential by leading a dynamic team of developers to deliver high-quality software solutions, collaborating with stakeholders, and driving strategic project initiatives while fostering a cultur...

Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...

Lead the charge in defining and executing a modern identity strategy for a large enterprise, enhancing IAM maturity and user experience while managing diverse identity and security technologies across...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Join a team that's redefining workplace dynamics by integrating AI into daily operations. You'll drive strategic and tactical initiatives, enhancing employee capabilities and fostering a culture of co...

Lead the charge in transforming a federal agency's data ecosystem. Drive Agile product management, ensuring backlog readiness and stakeholder collaboration to deliver AI-driven solutions that enhance...

Unlock customer potential by driving engagement and satisfaction throughout their journey. Manage accounts, foster relationships, and ensure value realization to support retention and growth in a dyna...

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...

Join a team that's redefining managed services by leading technical escalations and customer onboarding for voice services. Drive operational excellence and ensure high-quality service delivery across...

Empower customer satisfaction by managing complex programs, bridging engineering and supply chain teams, and ensuring operational excellence through effective governance and communication with enterpr...

Elevate your career by leading AI cybersecurity strategy initiatives, guiding teams through complex projects, and shaping innovative solutions that align with client objectives while managing risk and...

Advance operational excellence in Help Desk and Technology Support by establishing governance frameworks, driving continuous improvement, and enhancing service delivery through strategic partnerships...

Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...

Lead the charge in enabling AI-driven solutions within ServiceNow IRM/GRC. Collaborate with stakeholders to prioritize product backlogs, enhance decision-making, and ensure Agile principles guide deve...

Join our team to provide advanced support as a Senior Network Engineer, overseeing complex issues across multiple technologies and enhancing network performance for diverse client environments. Drive...

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

Grow and manage technology projects by ensuring successful delivery through effective planning, execution, and collaboration with stakeholders while mitigating risks and maintaining financial oversigh...

Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

Champion a robust DevOps culture, leading a dynamic team while enhancing cloud infrastructure and processes for reliability, security, and cost efficiency. Drive innovation and accountability through...

Join a team that's building and leading a high-performing Business Development group. Drive prospecting strategies, enhance team performance, and collaborate with Sales and Marketing to accelerate pip...

Empower client success by managing the EA lifecycle, ensuring seamless onboarding, adoption, and renewals. Collaborate cross-functionally to deliver actionable insights and enhance operational efficie...

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...