Service Desk Manager Jobs in Boston, MA

Join a team that's dedicated to enhancing client experiences in retirement services. As a key contact for plan sponsors, you'll drive satisfaction and retention through proactive support, issue resolu...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Lead a dynamic team in enhancing member-centered care through effective utilization management. Drive quality improvement, ensure compliance, and foster strategic partnerships to optimize healthcare d...

Join a team that's dedicated to enhancing patient safety and compliance through effective case management. This role involves coordinating complex healthcare cases, collaborating with stakeholders, an...

Optimize performance improvement initiatives by managing diverse projects, analyzing data, and mentoring teams. Collaborate across departments to enhance quality and drive strategic alignment in healt...

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

Lead corporate audit activities, ensuring compliance and operational excellence across North American entities. Collaborate with stakeholders to assess risks, develop audit plans, and mentor audit sta...

Lead the transformation of identity lifecycle management by optimizing IAM processes, ensuring seamless integration with cloud-native solutions, and driving strategic initiatives that enhance security...

Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...

Manage and enhance IT access governance and controls across systems, ensuring compliance and security. Collaborate with stakeholders to implement risk-based frameworks and improve operational efficien...

Innovate product strategy and execution, bridging cross-functional teams to deliver impactful solutions that align with customer needs and organizational goals throughout the product lifecycle...

Drive impactful program management by leading cross-functional initiatives, ensuring alignment with strategic goals, and delivering measurable results in a dynamic environment. Collaborate effectively...

Elevate product strategy and delivery by leading a multidisciplinary team to ensure alignment with stakeholder needs and mission-critical outcomes in a fully remote environment...

Join a team that's dedicated to managing contracts and supporting sales operations across the Americas and LATAM. This role focuses on preparing commercial agreements and ensuring timely processing of...

Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...

Optimize configuration management processes to ensure compliance and integrity of design baselines. Collaborate with cross-functional teams to support audits, manage data deliverables, and maintain do...

Lead the charge in overseeing field installation activities, ensuring safety and quality while coordinating with project managers and stakeholders to drive successful project execution and adherence t...

Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...

Lead cross-functional teams to drive the successful planning and execution of drug delivery device programs, ensuring timely tech transfer and commercialization while managing capacity strategies and...

Elevate your career by leading the implementation of innovative solutions for major clients. Collaborate with a dynamic team to deliver secure digital workspaces, leveraging your technical expertise a...

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

Transform project delivery by leading cross-functional teams to ensure timely execution of Public Safety product implementations, enhancing client satisfaction and operational efficiency through exper...

Accelerate progress at the forefront of cloud security governance, leading a dynamic team to enhance compliance, drive automation, and ensure robust risk management across multi-cloud environments...

Champion high-impact strategic initiatives, collaborating with executives to drive alignment and measurable results across the organization while navigating complexity and change...

Transform your career by leading innovative DevSecOps initiatives, crafting scalable CI/CD architectures, and driving technical solutions that align with business goals while collaborating with divers...