Service Desk Manager Jobs in Austin, TX

Elevate project success by managing multiple engagements, ensuring timely delivery, and fostering stakeholder relationships. Oversee a high-volume portfolio, driving efficiency and proactive risk mana...

Drive vulnerability management and patching operations, prioritizing remediation based on threat intelligence. Lead teams, develop metrics, and support client advisory on AI-related risks to enhance c...

Champion customer success by building strong relationships, ensuring seamless contract processing, and delivering top-notch service. Collaborate with diverse stakeholders to resolve issues and enhance...

Transform product management through strategic leadership and innovation, owning the lifecycle of PowerEdge offerings. Collaborate with cross-functional teams to drive market insights, product roadmap...

Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...

Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...

Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...

Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...

Drive innovation by automating and enhancing the software development lifecycle. Collaborate across global teams to optimize infrastructure management, incident response, and security practices, ensur...

Shape the future of customer success by leading implementation strategies, fostering cross-functional partnerships, and driving scalable processes for new customer rollouts in a dynamic B2B SaaS envir...

Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...

Transform data into actionable insights by enhancing financial models, optimizing sales performance, and driving operational efficiencies. Collaborate with cross-functional teams to support strategic...

Drive the evolution of a cutting-edge CI/CD platform, integrating AI tools and leading a team of DevOps engineers. Own production releases and implement modern delivery practices to enhance software d...

Shape secure access strategies by leading identity management initiatives, guiding teams through complex projects, and ensuring operational excellence in protecting sensitive information within our Cy...

Lead the charge in optimizing business operations through innovative solutions, driving efficiency and productivity while fostering cross-functional collaboration and data-driven decision-making to en...

Optimize clinical documentation integrity operations by leading a dedicated team, ensuring compliance with best practices, and enhancing performance metrics to support effective healthcare delivery an...

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...

Champion IT service excellence by leading Change Management, optimizing Incident processes, and overseeing CMDB projects. Drive cross-functional collaboration and continuous improvement to enhance ope...

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

Oversee complex Installation Services projects, ensuring timely delivery and alignment with client needs. Collaborate with cross-functional teams to manage budgets, foster client relationships, and me...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Shape the future of AI Server Technical Support by designing and deploying intelligent automations that enhance service delivery and streamline processes for global customers, collaborating with cross...