Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$134K - $265K *

Transform the future of AI security by leading strategic engagements that define governance and risk frameworks for enterprises adopting AI technologies. Collaborate with cross-functional teams to imp...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead the charge in developing AI cybersecurity strategies, guiding clients through risk assessments and governance frameworks while managing cross-functional teams to ensure secure AI adoption and imp...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Join us to lead AI cybersecurity strategy assessments and governance workshops, translating business objectives into effective risk management frameworks. Collaborate with cross-functional teams to im...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding clients through governance frameworks and risk management while collaborating across teams to implement effective security solutions and...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a dynamic team as you lead Agile delivery for software capabilities, facilitating planning, coordination, and retrospectives. Collaborate with stakeholders to ensure timely delivery while managin...

Chicago, ILRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding enterprises through risk assessments and governance frameworks. Collaborate across teams to implement robust security controls and ensur...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock potential by leading AI cybersecurity strategy assessments and governance frameworks. Collaborate with cross-functional teams to translate business objectives into actionable security controls...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Join a team that's redefining AI cybersecurity strategy. Lead client engagements, develop governance frameworks, and manage risk operating models while collaborating across diverse teams to secure AI...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock strategic AI cybersecurity solutions by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation while managing risks and...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Champion innovative AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation to enhance enterpris...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Empower enterprises by leading AI cybersecurity strategy assessments, translating business objectives into governance frameworks, and guiding teams through implementation while managing client expecta...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion the strategy and delivery of Billing, Cash, and Rebate Management solutions, ensuring alignment with enterprise objectives. Collaborate with cross-functional teams to drive high-quality, scal...

3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$66K - $116K *

Innovate operational efficiency by leading large-scale automation initiatives. Collaborate with cross-functional teams to design solutions that enhance fleet performance and customer delivery experien...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Join a dynamic team to lead quality client implementations in a professional services environment, ensuring project success through strong oversight, strategic thinking, and collaboration while mentor...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Support operational excellence by monitoring enterprise network infrastructure, ensuring service health, and delivering timely reports. Collaborate with technical teams to address incidents and enhanc...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Advance your career by leading multiple client engagements in financial services. Manage project scope, budget, and quality while coaching other PMs and ensuring successful delivery using Agile method...

Montreal, QCIn-Person

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$101K - $152K *

Empower operational excellence by leading customer service teams in liquid cooling systems. Drive performance, enhance technician utilization, and ensure high customer satisfaction through effective s...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Drive operational excellence by overseeing strategic direction, compliance, and financial performance. Lead continuous improvement initiatives, manage client relationships, and ensure adherence to cor...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Drive impactful technology solutions as a Product Owner, bridging IT and business teams. Own product roadmaps, enhance workflows, and ensure scalable systems that support student success across multip...

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$98K - $118K *

Execute critical application support by bridging technical teams and business stakeholders, ensuring seamless operations and exceptional client experiences while driving continuous improvement in appl...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Partner with us to optimize cross-functional technical programs, ensuring seamless delivery across multiple teams. Your leadership will drive agility, enhance communications, and contribute to operati...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize software baseline control by managing configuration processes, automating builds, and ensuring quality throughout the product lifecycle. Collaborate with teams to enhance efficiency and maint...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$87K - $139K *

Advance our Destination Services team by managing relationships with partners, ensuring seamless transitions between service and sales phases, and maximizing visitor impact through exceptional event s...

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Champion client success by managing enterprise accounts, driving retention and growth through strategic partnerships and data-driven insights. Collaborate with stakeholders to enhance employee wellbei...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Take ownership of customer accounts, ensuring successful onboarding and ongoing value delivery. Collaborate with fleet managers and internal teams to drive usage, improve retention, and identify growt...

5 days ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.