Service Delivery Manager Jobs in Worcester, MA

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Lead the modernization of rural healthcare by managing a $30M EMR initiative. Support over 70 organizations in implementing next-gen electronic medical records through project management and technical...

Drive the AI strategy and roadmap for a cutting-edge healthcare platform, shaping innovative solutions through collaboration with cross-functional teams and leveraging advanced machine learning techno...

Shape the future of healthcare analytics by leading the development of innovative clinical and claims data solutions, enhancing quality measures, and driving population health outcomes through strateg...

Transform healthcare through innovative product management and strategic leadership. Drive standards-based interoperability in the HealthShare product platform while collaborating across teams to enha...

Lead the charge in product management for ITOM/CMDB by bridging technical and business teams, defining roadmaps, and delivering quality IT solutions that drive measurable outcomes and align with strat...

Join a dynamic team as you take ownership of managing IT projects that enhance healthcare communications and support vital informatics initiatives, ensuring effective collaboration and change manageme...

Lead the charge in transforming healthcare revenue cycles by optimizing Alpha Platform solutions and driving client success through strategic consulting and technical expertise...

Transform your career by leading technical projects and teams in a dynamic consulting environment. Collaborate with clients and internal teams to drive the integration lifecycle, ensuring successful i...

Unlock potential by leading complex clinical trials from initiation to completion. Collaborate with cross-functional teams to ensure adherence to timelines, budgets, and regulatory standards while fos...

Manage and execute AI delivery projects, ensuring alignment with client needs and timely delivery. Coordinate cross-functional teams, mitigate risks and maintain high-quality communication, driving su...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

Accelerate progress at the forefront of Public Safety deployments by leading a talented team, optimizing software installation and data integration while ensuring operational excellence and delivery q...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...

Shape the future of customer success by developing strategic relationships to maximize client outcomes and drive growth. Leverage your expertise to enhance customer experience and influence key busine...

Lead the charge in developing innovative solutions for government technology initiatives, translating mission needs into scalable products. Collaborate with cross-functional teams to ensure successful...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Champion the cybersecurity landscape as a trusted advisor driving operational excellence, program oversight, and executive readiness. Lead initiatives that safeguard critical information, streamline p...

Join a team that's passionate about quality in software development while leading a group of engineers. Contribute to strategic planning and enhance automation tools to drive continuous improvement in...

Unlock potential by managing and enhancing customer relationships through expert engagement and strategic solutions, ensuring satisfaction and driving retention for medium to large commercial accounts...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Drive operational excellence by partnering with leadership in Deal Services to execute strategic initiatives with clarity and efficiency while enhancing business performance through analytics, reporti...

Help us lead the transition of complex operational activities, coordinating stakeholders and managing dependencies to ensure smooth adoption and continuity of new capabilities in a dynamic environment...

Elevate your career by leading data operations and technical infrastructure. Oversee BPD systems, server virtualization, and ensure network security while shaping a skilled team and enhancing operatio...