Service Delivery Manager Jobs in Worcester, MA

Lead a high-performing team in Digital Customer Success, delivering exceptional client experiences and driving growth through innovative strategies and proactive engagement with customers and stakehol...

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

Oversee global delivery assurance and PMO functions, ensuring quality of implementation programs across regions. Drive strategy on program metrics, integrate AI in methodologies, and engage with stake...

Champion operational excellence and client satisfaction as you lead a versatile team, ensuring financial success and strategic growth for our client accounts with a focus on collaborative relationship...

Lead the charge in operational excellence for key client accounts, ensuring high performance, strong relationships, and financial growth through effective cross-functional collaboration and strategic...

Transform federal healthcare program delivery and team performance through strategic management and oversight of installation, outfitting, and transition projects, ensuring client satisfaction and ope...

Advance your career by coordinating healthcare technology integration across multiple VA sites. Leverage your project management skills to support the Federal Electronic Health Record Modernization pr...

Drive the AI strategy and roadmap for a cutting-edge healthcare platform, shaping innovative solutions through collaboration with cross-functional teams and leveraging advanced machine learning techno...

Engage with clients by nurturing relationships, identifying growth opportunities, and providing exceptional support. Leverage your expertise in account management to drive customer satisfaction and re...

Join a dynamic team as you lead mobile app strategy, optimize user experiences, and collaborate with cross-functional teams. Drive measurable results, product delivery, and customer satisfaction in a...

Support complex, high-value customer renewals while leading strategic negotiations. Engage at C-suite level to build relationships, drive consensus, and mentor team members towards continual improveme...

Champion efficiency by leading seamless implementation projects for new providers, ensuring timely launches and high-quality customer satisfaction through cross-functional collaboration and process im...

Redefine success by leading complex projects in cloud modernization while fostering collaboration across teams and managing stakeholder relationships to ensure strategic alignment and operational read...

Transform customer experiences by designing, integrating, and optimizing innovative automation solutions. Collaborate with diverse clients to deliver technical excellence and enhance service delivery...

Collaborate effectively with project teams to manage workflows, deliverables, and communications, ensuring high-quality execution across all project phases in commercial and critical environments...

Join us to lead Release Management and Program Execution, enhancing our product operations by fostering alignment and continuous improvement across teams. Drive successful customer experiences and opt...

Champion the delivery of software and AI/GenAI projects, managing all phases from initiation to closure. Ensure effective communication, risk management, and alignment with customer expectations to su...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

Lead the Contracts Development & Delivery team, driving strategic goals and compliance. Manage team performance while ensuring adherence to health insurance regulations, fostering collaboration, and o...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead the charge in delivering innovative IT solutions by managing a team of analysts and project managers. Collaborate with business and technology partners to enhance travel accessibility while drivi...

Join a dynamic team to drive project execution and governance across Support Services. Collaborate with cross-functional stakeholders to ensure clarity, accountability, and results in a fast-paced env...

Elevate customer success by guiding enterprise clients in leveraging AI solutions, ensuring satisfaction and retention through strategic engagement and tailored support, while driving measurable busin...

Join a dynamic team focused on delivering top-notch digital banking experiences. This role seeks an experienced product leader to drive innovation and customer satisfaction by leveraging data and cros...

Lead our Pharma operations, driving growth and innovation in the advanced manufacturing sector. Equip teams to exceed client expectations while managing financial and operational performance across US...