Service Delivery Manager Jobs in Worcester, MA

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Transform client digital strategies by driving marketing, commerce, and loyalty solutions to enhance engagement and revenue growth. Leverage expertise in top platforms to design impactful experiences...

Join a team that drives digital transformation for banks. Manage complex, concurrent implementations, coordinating cross-functional teams to ensure successful launches. Foster relationships with key s...

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Empower corporate IT operations by leading a Microsoft 365 tenant migration, managing identity access via Okta and Entra ID, and overseeing Windows endpoints. Drive effective service desk operations w...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Partner with us to oversee enterprise-scale supply chain implementations, managing budgets, timelines, and resources while fostering strong stakeholder relationships across multiple projects to ensure...

Advance your career by managing vital IT projects that support DTA initiatives. Collaborate with teams to create documentation, track progress, and ensure effective communication across stakeholders i...

Elevate the efficiency of our operations by leading AI-driven platforms. This role emphasizes hands-on technical leadership in creating and managing autonomous agents, ensuring they effectively enhanc...

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

Join a dynamic team to enhance digital commerce experiences for business customers. Lead initiatives on product discovery, pricing strategies, and personalized journeys across a vast B2B platform, dri...

Elevate clinical leadership by ensuring compliance, optimizing care delivery, and enhancing staff development, while fostering client satisfaction and operational excellence in a dynamic healthcare se...

Drive strategic launch governance and execution in a dynamic, regulated environment. Collaborate cross-functionally to ensure timely product launches while enhancing enterprise launch standards and ma...

Accelerate progress at our product launches, managing end-to-end governance and execution excellence in a regulated global landscape, ensuring strategies align with commercial ambitions and enhance pa...

Pioneer critical advancements in healthcare by conducting thorough business analysis and process improvements for federal IT modernization, directly enhancing Veteran healthcare services and outcomes...

Elevate your career by diagnosing and resolving complex IT issues in a dynamic, multi-platform environment, supporting both local and remote teams while enhancing user experiences through exceptional...

Champion cybersecurity solutions by expanding existing accounts and securing new business. Drive relationships with key decision-makers, execute targeted territory plans, and negotiate contracts to en...

Join a dynamic team to lead BMS quality initiatives, ensuring robust controls across data center projects. Drive standardization and efficiency, engage cross-functional teams, and oversee inspections...

Transform client experiences by leading Workday integration initiatives with a focus on innovative solutions and strong communication. Drive collaboration in a global delivery model to enhance operati...

Lead the charge in managing complex projects across multiple technology domains, ensuring client alignment, project data integrity, and superior communication for successful outcomes and value deliver...

Join a team that's dedicated to driving customer success for public sector accounts. Manage the complete customer lifecycle, acting as a strategic partner to ensure retention, adoption, and growth whi...

Elevate your career by program-managing cross-functional initiatives that drive product and technical execution. Collaborate with teams to ensure alignment, optimize processes, and bring clarity to co...

Lead post-sale customer engagement, ensuring maximum value and satisfaction for a diverse range of technical customers. Drive ongoing success through strategic onboarding, support resolution, and cont...

Support the adoption of ALM & DevOps practices across IT by collaborating with teams to enhance delivery models, enable a cultural shift towards agility, and ensure consistent execution through a mode...

Empower a team of sales professionals to exceed revenue targets, enhance processes, and foster a culture of continuous learning while driving go-to-market strategies and maintaining high performance s...