Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$111K - $168K *

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Champion project success by leading Microsoft D365 implementations and website development. Collaborate with cross-functional teams to ensure compliance and deliver high-quality results while managing...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$160K - $200K *

Lead the charge in delivering complex digital quality services for enterprise clients. Oversee testing programs, manage cross-functional teams, and ensure alignment with business outcomes while foster...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform client engagement by leading diverse teams to deliver high-quality projects. Drive business development through strong client relationships and oversee technical delivery, ensuring complianc...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $163K *

Shape the future of IT project management by leading cross-functional teams to deliver impactful technology solutions on time and within scope, while enhancing processes and ensuring effective stakeho...

Largo, FLRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $145K *

Lead transformative IT projects from inception to completion, ensuring timely delivery and budget adherence. Collaborate across departments to translate business needs into actionable plans while mana...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Empower client success by managing the EA lifecycle, ensuring seamless onboarding, adoption, and renewals. Collaborate cross-functionally to deliver actionable insights and enhance operational efficie...

North Carolina, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $181K *

Optimize document control processes by leading the Information Branch, ensuring accurate and accessible records management for a major industrial program while coordinating with various stakeholders a...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...

Alberta, CARemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $190K *

Lead the charge in crafting target-state architecture that integrates business processes, applications, and data. Your role will shape enterprise transformation while ensuring alignment with strategic...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Reimagine project delivery by overseeing capital initiatives, ensuring alignment with standards while managing budgets, schedules, and stakeholder communication for successful outcomes in healthcare c...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$108K - $162K *

Champion customer support by managing maintenance services and operations. Lead a team to ensure timely resolutions and enhance product performance while utilizing technical expertise and strategic pl...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$82K - $182K *

Lead strategic initiatives by connecting technology investments to business goals, ensuring effective governance and measurable outcomes. Collaborate cross-functionally to enhance operational efficien...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$184K - $230K *

Lead the charge in transforming business readiness and deployment excellence across the Americas, ensuring seamless Oracle E-Business Suite upgrades while aligning regional priorities with global stra...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive your career with a strategic role focused on enhancing project management standards and integrating enterprise initiatives. Collaborate with leaders to improve clarity, prioritization, and execu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Advance client partnerships by managing strategic initiatives, driving engagement, and optimizing healthcare solutions. Collaborate with internal teams to enhance service delivery and achieve clinical...

Missouri, USRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Engage with healthcare clients to maximize value from innovative software solutions. Collaborate on onboarding, account health, and usage strategies to enhance customer satisfaction, adoption, and ret...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $115K *

Shape the future of client onboarding by leading implementation processes, ensuring satisfaction, and driving best practices in a dynamic environment. Collaborate with teams to enhance client experien...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $185K *

Elevate project success by leading commissioning efforts, managing field teams, and ensuring timely execution of complex projects. Utilize advanced decision-making and client interaction skills to dri...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Drive successful customer engagements by managing SaaS solution delivery, building strong client relationships, and enhancing project execution within a dynamic, fast-paced environment...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $125K *

Join a team that's dedicated to leading impactful projects in a dynamic environment. As a Project Manager, you'll coordinate efforts across multidisciplinary teams, ensuring alignment and delivering h...

Washington DC, USRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $155K *

Oversee complex project delivery, ensuring alignment with client goals and financial control. Lead cross-functional teams, manage risks, and drive proactive actions for successful outcomes using estab...

Toronto, ONRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence by developing and maintaining standards, ensuring consistency across markets, and collaborating with cross-functional teams to enhance processes and documentation for opti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $192K *

Lead the charge in maximizing customer success by developing strategic relationships, guiding adoption of Omnissa's EUC solutions, and driving measurable business outcomes through proactive engagement...

Georgia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.