Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$92K - $154K *

Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...

Colorado, USRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Shape and drive the growth of Empower's Field Sales Program by recruiting, training, and managing sales contractors in new markets, while optimizing processes and ensuring effective team workflows for...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Accelerate progress at the forefront of Agile transformation, managing complex projects and providing strategic guidance to enhance program effectiveness and stakeholder engagement across diverse team...

Reston, VARemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate client success by managing contract renewals and negotiations. Collaborate with internal teams to retain customers, grow revenue, and ensure alignment with client objectives while achieving in...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...

Chicago, ILRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $130K *

Lead the charge in delivering high-value product increments by transforming strategic goals into actionable backlogs. Collaborate with stakeholders to ensure seamless API integrations and drive contin...

Glastonbury, CTRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Champion project delivery success by managing multi-stream client engagements, ensuring alignment and collaboration across teams, while building trusted client relationships and generating significant...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...

Dallas, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$121K - $191K *

Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $140K *

Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Shape the future of AI integration by leading complex projects, bridging technical teams and leadership. Drive Agile methodologies, manage risks, and ensure timely deliverables in a dynamic environmen...

Virginia, USRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Elevate project management excellence by delivering best practices in IT systems integration and infrastructure analysis, ensuring compliance with security standards while supporting the Department of...

Colorado, USRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $127K *

Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $100K *

Join a dynamic team as a strategic Customer Success Manager to drive customer value, enhance product adoption, and ensure portfolio retention across key accounts while collaborating with executives to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $175K *

Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...

St. Louis, MORemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Execute project management strategies to drive research initiatives, ensuring effective collaboration and communication across teams. Manage project life cycles, optimize processes, and enhance outcom...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Grow your career with a dynamic role leading AI Native pods, managing cross-functional teams through education and client engagements, while championing AI SDLC practices and ensuring delivery excelle...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $164K *

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $240K *

Transform project delivery by leading cross-functional teams, managing financial processes, and fostering talent development. Drive successful execution of large initiatives while ensuring alignment w...

Georgia, USRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.