Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
Data Center New Build Deployment Enablement Manager (DEM)
$92K - $154K *
Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...
5 days ago
$80K - $100K *
Shape and drive the growth of Empower's Field Sales Program by recruiting, training, and managing sales contractors in new markets, while optimizing processes and ensuring effective team workflows for...
2 weeks ago
$110K - $130K *
Accelerate progress at the forefront of Agile transformation, managing complex projects and providing strategic guidance to enhance program effectiveness and stakeholder engagement across diverse team...
Yesterday
$80K - $95K *
Elevate client success by managing contract renewals and negotiations. Collaborate with internal teams to retain customers, grow revenue, and ensure alignment with client objectives while achieving in...
Reposted 3 weeks ago
ITSM / Service Management Lead (Senior)
$110K - $130K *
Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...
5 days ago
$87K - $130K *
Lead the charge in delivering high-value product increments by transforming strategic goals into actionable backlogs. Collaborate with stakeholders to ensure seamless API integrations and drive contin...
4 days ago
Associate Client Delivery Lead
$90K - $110K *
Champion project delivery success by managing multi-stream client engagements, ensuring alignment and collaboration across teams, while building trusted client relationships and generating significant...
4 weeks ago
$110K - $130K *
Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...
3 weeks ago
$110K - $130K *
Champion transformative IT projects by leading integrations during business separations, ensuring smooth transitions, and managing complex dependencies in fast-paced environments...
3 weeks ago
Enterprise Customer Success Manager, DX
$121K - $191K *
Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...
1 week ago
$110K - $140K *
Pioneer GxP compliance in digital quality management, ensuring software and AI products meet regulatory standards. Collaborate with stakeholders to enhance quality processes and support audits, drivin...
1 week ago
$110K - $130K *
Shape the future of AI integration by leading complex projects, bridging technical teams and leadership. Drive Agile methodologies, manage risks, and ensure timely deliverables in a dynamic environmen...
6 days ago
$95K - $115K *
Elevate project management excellence by delivering best practices in IT systems integration and infrastructure analysis, ensuring compliance with security standards while supporting the Department of...
1 week ago
Enterprise Core Customer Success Manager
$109K - $141K *
Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...
Reposted yesterday
Enterprise Core Customer Success Manager
$88K - $118K *
Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...
Reposted 1 week ago
Enterprise Customer Success Manager
$98K - $127K *
Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...
Reposted 1 week ago
Enterprise Customer Success Manager
$97K - $131K *
Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...
Reposted 3 weeks ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
Reposted 3 weeks ago
$90K - $100K *
Join a dynamic team as a strategic Customer Success Manager to drive customer value, enhance product adoption, and ensure portfolio retention across key accounts while collaborating with executives to...
1 week ago
Director, Technology Integration Delivery
$140K - $175K *
Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...
1 week ago
EPMO Project Manager (Research)
$80K - $95K *
Execute project management strategies to drive research initiatives, ensuring effective collaboration and communication across teams. Manage project life cycles, optimize processes, and enhance outcom...
2 weeks ago
AI Native Delivery Manager (AI/Run practice)
$120K - $145K *
Grow your career with a dynamic role leading AI Native pods, managing cross-functional teams through education and client engagements, while championing AI SDLC practices and ensuring delivery excelle...
1 week ago
$98K - $164K *
Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...
4 days ago
Mgr, Delivery Management, Merch Tech (Remote)
$120K - $240K *
Transform project delivery by leading cross-functional teams, managing financial processes, and fostering talent development. Drive successful execution of large initiatives while ensuring alignment w...
5 days ago
$150K - $180K *
Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...
1 week ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.