Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $110K *

Partner with us to ensure exceptional client engagement by managing the entire client lifecycle in revenue cycle management, driving success through effective liaison between operational teams and cli...

Dallas, TXRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Transform customer engagement by providing expert pre-sales technical support, leading complex solution development, and delivering impactful presentations to ensure tailored solutions meet client nee...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Transform complex technical programs by leading cross-functional teams, ensuring timely delivery and fostering collaboration. Leverage your expertise to drive innovation and enhance productivity throu...

San Diego, CARemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive customer success by managing relationships, enhancing value, and collaborating internally to optimize operations. Leverage your expertise to create impactful solutions and foster long-term partn...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$158K - $248K *

Transform sales performance by coaching a team of Enterprise Account Executives, driving revenue growth, and institutionalizing effective sales processes while fostering a culture of continuous learni...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead strategic oversight of government contracts, ensuring compliance with FAR/DFARS while driving risk mitigation and profitability. Collaborate with cross-functional teams to enhance contract manage...

Alabama, USRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$105K - $145K *

Unlock potential by leading SAP manufacturing operations, enhancing project systems, and driving continuous improvement. Collaborate across teams to optimize planning, cost visibility, and execution e...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$155K - $185K *

Drive the development of a scalable care delivery platform, enhancing clinical workflows and provider tools. Collaborate with cross-functional teams to ensure reliable, data-driven solutions that impr...

San Francisco, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $130K *

Engage in leading complex technology and data initiatives, ensuring alignment with strategic business objectives. Collaborate with cross-functional teams to drive project delivery from planning throug...

Boston, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$260K *

Join a team that's driving digital transformation by managing client accounts, developing strategies, and delivering innovative technology solutions. Build long-term relationships while collaborating...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Empower your software engineering career by directing AI to deliver full-stack solutions. You'll manage end-to-end feature development, leveraging AWS and AI tools to enhance productivity and quality...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Advance organizational change initiatives by leading Oracle Cloud transformations. Collaborate with stakeholders to ensure successful adoption through strategic planning, training, and communication...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Staffing

$110K - $150K *

Lead the strategy and execution of marketing programs to enhance member experience throughout their journey, ensuring clear communication and engagement across all touchpoints while collaborating with...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $208K *

Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...

Colorado, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in optimizing customer operations by enhancing support and service delivery. Drive team performance, improve workflows, and leverage AI to elevate customer experience and satisfaction...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Accelerate progress at a dynamic tech firm by managing a diverse portfolio of SMB and mid-market accounts. Build strategic relationships, drive customer growth, and enhance cloud engagement through da...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize customer relationships by managing a diverse portfolio of SMB and mid-market accounts, driving growth through strategic engagement and collaboration with internal teams to enhance cloud solut...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock your potential as a key player in customer success, driving engagement and satisfaction throughout the customer lifecycle. Manage accounts, foster relationships, and ensure clients achieve maxi...

Massachusetts, USRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the development and execution of scalable Product and Pricing systems, overseeing integrations across platforms while driving business outcomes and ensuring compliance with enterprise standar...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $100K *

Transform clinical trial execution by managing home visit projects, collaborating with teams and vendors to ensure compliance and success. Lead training, mentor junior staff, and drive process improve...

Maine, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive financial excellence by integrating and analyzing revenue and expense forecasts, ensuring alignment across functions. Collaborate with FP&A teams to deliver actionable insights and support strat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$143K - $286K *

Lead complex technology initiatives by coordinating cross-functional teams, managing program delivery, and driving process improvements to align with business objectives in a dynamic environment...

Sunnyvale, CARemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Lead complex technology programs, aligning deliverables with strategic goals while managing cross-functional dependencies. Drive operational excellence through effective governance, risk management, a...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$185K - $210K *

Lead and optimize global technology services across Adobe and Salesforce ecosystems. Drive strategic direction, client delivery, and team growth in a fast-paced environment. Champion technical excelle...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.