Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $145K *

Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...

Detroit, MIRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$126K - $137K *

Drive advanced Microsoft 365 solutions to enhance productivity and support national security missions. Collaborate with teams to optimize SharePoint, Teams, and Dynamics 365 environments while ensurin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $130K *

Lead the charge in backlog management and agile ceremonies, translating stakeholder needs into prioritized tasks. Collaborate across squads to ensure delivery quality and stakeholder satisfaction whil...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Drive successful project delivery by leading cross-functional teams, managing timelines, budgets, and stakeholder engagement. Ensure alignment with business objectives and quality standards throughout...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Innovate solutions as a Sr. Solutions Architect, leveraging expertise in warehouse automation and mobile robotics to design tailored systems, engage clients, and collaborate with cross-functional team...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$87K - $97K *

Drive excellence in claims management by supervising a team of adjusters, ensuring quality service delivery, and maintaining compliance with legal standards. Foster staff development and oversee the i...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving business growth by developing strong pipelines and relationships with key decision-makers in the education and corporate sectors. Leverage your expertise to expand market pr...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive the commissioning process for multiple data center projects, ensuring all systems are tested and operational. Collaborate with stakeholders to meet client specifications and maintain compliance...

Quanah, TXRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $120K *

Elevate customer success by managing IT projects, driving business development, and ensuring seamless platform integration for enterprise clients, enhancing satisfaction and ROI through effective solu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Elevate healthcare interoperability by designing and supporting MEDITECH interfaces. Collaborate with teams to enhance data exchange, improve patient care, and ensure seamless integration across syste...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $135K *

Unlock potential by leading client service strategies that enhance relationships, drive satisfaction, and foster retention. Collaborate across teams to deliver tailored solutions for complex client ne...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Empower AI-driven software delivery by leading cross-functional teams to enhance execution, speed, and governance. Spearhead innovative solutions for improving complex project management and delivery...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in executing digital product initiatives for veterinary health. Collaborate across teams to prioritize backlogs, write user stories, and enhance user experiences, ensuring alignment be...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the charge in driving new business growth across North America by identifying and securing opportunities with automotive distributors, resellers, and enterprise customers, while fostering long-te...

Nashville, TNRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $200K *

Join us to drive client relationships and business growth, managing complex accounts while ensuring delivery excellence. Collaborate with stakeholders to create strategic account plans and lead new bu...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$114K - $156K *

Manage and oversee Shopify development projects from inception to launch, collaborating with clients and a team of developers. Ensure quality deliverables while juggling multiple projects and adapting...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Drive impactful software delivery by managing engineering teams and vendor partnerships. Oversee backlog management, sprint execution, and cross-functional collaboration to ensure timely, quality rele...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform product strategy in Chemical & Workplace Safety by leading initiatives from discovery to delivery. Collaborate across teams to balance customer needs and business goals, driving measurable o...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $186K *

Champion customer success by driving adoption and value alignment for high-value clients. Collaborate with stakeholders to address technical and business needs, ensuring a seamless experience and maxi...

Arizona, USRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Lead the charge in transforming member support by defining strategy, enhancing team performance, and integrating AI solutions. Drive operational excellence while fostering a culture of empathy and acc...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Drive enterprise-wide compliance projects to secure sustainability certifications. Lead cross-functional teams, manage schedules, and ensure audit readiness in mission-critical environments, deliverin...

Texas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join our dynamic Account Management Team to drive growth in the corporate occupier software market. Leverage your sales expertise to build lasting client relationships and uncover new opportunities wh...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Take ownership of IT infrastructure and security operations, driving the migration to a Nutanix-based IaaS environment. Collaborate with teams to enhance security, compliance, and automation, utilizin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.