Service Delivery Manager Jobs in Ottawa, ON

Lead the charge in enhancing operational readiness in healthcare, driving strategic growth, ensuring delivery excellence, and cultivating high-performing teams to achieve financial success and client...

Drive impactful CRO strategies that shape our testing ecosystem by designing and operating a comprehensive experimentation program, optimizing conversion rates, and enhancing customer acquisition funn...

Champion a world-class CRO program that drives profitable customer acquisition through 12+ experiments monthly. Collaborate across teams, optimizing funnels and enhancing conversion rates while mainta...

Lead the charge in managing disaster restoration projects, ensuring quality and customer satisfaction while overseeing diverse job sites and collaborating with insurance adjusters to foster business d...

Drive transformational change by leading Workday HCM initiatives, optimizing processes, and enhancing user experience. Collaborate across HR and technology teams to deliver scalable solutions that ali...

Shape the future of tenant services by managing operations, enhancing client support, and overseeing project delivery for a vibrant, client-focused team, while ensuring high standards and fostering co...

Champion customer success by driving revenue growth and enhancing customer experiences. Partner with sales teams and clients to support renewals, manage escalations, and optimize account performance...

Lead the charge in IT Service Desk management by ensuring high-quality support, fostering team collaboration, and sticking to ITSM processes while driving continuous improvement initiatives across Can...

Empower your career by leading the IT Service Desk, driving operational excellence and customer satisfaction across Canada while fostering a culture of continuous improvement and collaboration within...

Elevate client success by managing end-to-end Workday delivery, ensuring effective communication and seamless project execution. Drive solutions through strong leadership and commercial management in...

Transform customer service management by ensuring exceptional software support, driving solutions, and maintaining strong relationships, while collaborating across teams to enhance customer satisfacti...

Empower customer success by managing software service contracts, resolving issues, and enhancing relationships. Collaborate with cross-functional teams to ensure operational excellence and exceed cust...

Join a team that drives exceptional customer success through effective management of software support services, ensuring optimal performance and satisfaction across all customer engagements...

Empower your career by taking lead as a trusted technical advisor, ensuring the ServiceNow platform's health, stability, and evolution. Collaborate with a skilled team to deliver innovative solutions...

Unlock potential by leading product strategy and delivery for a government digital product. Collaborate across teams, manage backlogs, and ensure Agile alignment, driving success in a dynamic environm...

Transform the customer support landscape by leading and innovating support teams, enhancing operational excellence, and driving exceptional service delivery to strengthen customer relationships and sa...

Champion IT operations by leading the team to ensure stability, security, and high performance of technology infrastructure and services, while enhancing customer experience across all locations and a...

Join a team that's dedicated to analyzing and crafting innovative solutions for Intelligence Mission Data projects. Utilize your extensive experience in gathering requirements, developing use cases, a...

Unlock comprehensive solutions by collaborating with stakeholders to analyze, document, and refine technical requirements for the Intelligence Mission Data project, ensuring alignment with business pr...

Play a key role in transforming fraud analytics through reporting and insights, ensuring effective mitigation strategies and enhancing collaboration across teams to drive performance within the Canadi...

Elevate your career as a Scrum Master, leading agile teams through ceremonies, fostering collaboration, and driving lean-agile transformation. Leverage your expertise in Agile methodologies to enhance...

Strategize and optimize global payroll systems while managing a talented team. Drive automation and compliance enhancements to create a scalable, efficient operating model that minimizes risk and supp...

Lead complex software and space tech projects from initiation to delivery. Collaborate with engineering and science teams, ensuring alignment with customer objectives in a dynamic and innovative envir...

Shape the future of community safety by driving product strategy and innovation. Collaborate with cross-functional teams to enhance user experience, streamline workflows, and deliver impactful solutio...

Help us drive customer success by managing relationships, achieving targets, and implementing the RQI portfolio to enhance client engagement and support life-saving missions in the healthcare sector...