Service Delivery Manager Jobs in Cambridge, MA

Shape the future of emergency services by overseeing complex technical projects and initiatives. Collaborate closely with diverse teams to ensure successful program delivery, adhering to quality stand...

Bring your expertise to elevate our commercial systems, owning and optimizing tools like Salesforce and HubSpot while leveraging AI for automation and improved workflows, ensuring seamless connections...

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

The Client Operations Director at Ketryx is responsible for ensuring customer success by providing functional and product expertise, managing key accounts, and onboarding customers. This role involves...

Join the charge in shaping technical solutions by transforming stakeholder needs into actionable requirements, fostering collaboration within teams, and ensuring project success throughout the product...

Lead the charge in providing strategic project management services for state HHS agencies, ensuring timely and quality deliverables while inspiring project teams and fostering client relationships acr...

Transform the strategic management of enterprise systems and project delivery, steering a dynamic team in ERP and research administration while fostering partnerships across institutional operations f...

Lead a high-performing team in Digital Customer Success, delivering exceptional client experiences and driving growth through innovative strategies and proactive engagement with customers and stakehol...

Champion project excellence by leading ServiceNow service management initiatives, overseeing Agile delivery, stakeholder communication, and managing risks while ensuring adherence to budget and timeli...

Lead the charge in empowering customers to achieve their business goals through strategic partnership and effective use of innovative technologies like AI and automation, ensuring successful adoption...

Oversee global delivery assurance and PMO functions, ensuring quality of implementation programs across regions. Drive strategy on program metrics, integrate AI in methodologies, and engage with stake...

Lead a crucial team in advancing cybersecurity and privacy efforts by managing audits, implementing risk frameworks, and collaborating with senior leadership to enhance compliance and risk management...

Champion operational excellence and client satisfaction as you lead a versatile team, ensuring financial success and strategic growth for our client accounts with a focus on collaborative relationship...

Lead the charge in operational excellence for key client accounts, ensuring high performance, strong relationships, and financial growth through effective cross-functional collaboration and strategic...

Lead the charge in driving energy efficiency initiatives for residential customers, achieving exceptional program outcomes, budget management, and customer satisfaction while fostering team developmen...

Drive the AI strategy and roadmap for a cutting-edge healthcare platform, shaping innovative solutions through collaboration with cross-functional teams and leveraging advanced machine learning techno...

Engage with clients by nurturing relationships, identifying growth opportunities, and providing exceptional support. Leverage your expertise in account management to drive customer satisfaction and re...

Support complex, high-value customer renewals while leading strategic negotiations. Engage at C-suite level to build relationships, drive consensus, and mentor team members towards continual improveme...

Champion efficiency by leading seamless implementation projects for new providers, ensuring timely launches and high-quality customer satisfaction through cross-functional collaboration and process im...

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

Redefine success by leading complex projects in cloud modernization while fostering collaboration across teams and managing stakeholder relationships to ensure strategic alignment and operational read...

Lead the charge in designing and deploying innovative wellbeing engagement strategies for 1,000+ SMB clients. Drive digital campaigns, analyze data insights, and collaborate cross-functionally to enha...

Champion the delivery of software and AI/GenAI projects, managing all phases from initiation to closure. Ensure effective communication, risk management, and alignment with customer expectations to su...

Lead the Contracts Development & Delivery team, driving strategic goals and compliance. Manage team performance while ensuring adherence to health insurance regulations, fostering collaboration, and o...

Lead the charge in delivering innovative IT solutions by managing a team of analysts and project managers. Collaborate with business and technology partners to enhance travel accessibility while drivi...