Service Delivery Manager Jobs in Boston, MA

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Optimize member engagement by leading the marketing strategy for DashPass benefits and new initiatives, ensuring alignment across cross-functional teams while enhancing customer value and driving grow...

Explore a pivotal role driving the modernization and management of defense systems. Collaborate with multi-disciplinary teams to enhance software and hardware capabilities, ensuring schedules and budg...

Join a team that supports customer relationships, enhances service quality, and drives compliance and diversity recruiting success, ensuring clients maximize their AJE experience through effective com...

Champion innovative bridge delivery methods while leading a skilled team. Drive strategies in data management and technology integration to enhance project execution and client satisfaction in the AEC...

Seeking a dynamic analyst to optimize enterprise IT performance through data insights. Collaborate with teams to analyze metrics, diagnose issues, and enhance system reliability while supporting missi...

Champion revenue operations by enhancing data integrity, optimizing processes, and supporting tools that drive sales, customer success, and partnership engagement in a fast-paced, product-led environm...

Help us drive innovation in project management within the medical devices sector. Collaborate with multiple teams to ensure timely project execution and contribute to strategic planning while enhancin...

Join a team that's at the forefront of clinical technology leadership, overseeing the integration and optimization of EMR and clinical systems across multiple outpatient vascular centers to enhance pa...

Lead the global innovation and adoption of Clinical Data Management processes, enhancing operational delivery, study standardization, and compliance oversight within clinical trials to ensure excellen...

Unlock potential by leading global CDM process enhancements and implementations, while ensuring effective data management, compliance, and stakeholder engagement across diverse therapeutic areas for s...

Shape the future of CRM capabilities by leading strategy and execution, focusing on Veeva CRM and enhancing field engagement, customer insights, and compliance in life sciences environments...

Join a team that's redefining customer onboarding in tech. Drive data integrations, EHR connectivity, and platform configurations for enterprise clients, ensuring seamless implementation and long-term...

Unlock potential by guiding enterprise customers through their DevSecOps journey, delivering value from security solutions, and fostering strong relationships with engineering and security teams to dr...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Join our team to drive sophisticated Privileged Access Management solutions, oversee policies and technologies, and ensure secure access across all enterprise systems while enhancing compliance and au...

Elevate security by overseeing the enterprise PAM program, managing privileged access, implementing controls, and ensuring compliance through strategic partnerships and innovative solutions to protect...

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

Join a dynamic team to enhance cybersecurity sales and foster client relationships. Drive expansion in existing accounts and pursue new business opportunities, ensuring adoption of crucial data securi...

Lead the charge in building and maintaining Workday integrations. Expand your technical expertise while collaborating with HR and vendors, and enhance critical workflows across HCM and payroll systems...

Unlock potential by leading multiple AI solution deployments, ensuring quality and profitability while collaborating with cross-functional teams to drive ethical AI adoption and business value realiza...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Empower customer success by owning account strategy and growth. Collaborate with key stakeholders, drive product adoption, and enhance customer satisfaction to contribute to overall company objectives...

Lead the transformation of eCommerce engines across multiple businesses, optimizing user experiences and driving enhancements in online ordering and payment workflows. Collaborate with cross-functiona...

Lead the charge in delivering strategic direction for Oracle initiatives, ensuring alignment with business goals while overseeing program management and fostering collaboration among cross-functional...