Service Delivery Manager Jobs in Boston, MA

Lead the charge in managing software delivery across teams to enhance our healthcare marketing platform. Ensure timely project milestones, adapt Agile processes, and drive effective communication whil...

Accelerate customer success by managing enterprise accounts, driving onboarding, and ensuring long-term satisfaction. Collaborate cross-functionally to deliver value, mitigate risks, and identify grow...

Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Drive growth by managing a sales territory, building relationships, and generating premium. Leverage existing partnerships while prospecting new agencies to achieve targets and expand market presence...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Lead the charge in optimizing and configuring the Workday platform, enhancing HR operations through expert management of Core HCM, Absence, and Time Tracking. Collaborate cross-functionally to drive s...

Unlock potential by building and maintaining capacity forecasts to guide investment decisions. Collaborate across teams to ensure timely delivery and optimize resource allocation while mentoring peers...

Drive successful public-sector construction projects by managing scope, schedule, and budget while fostering strong client relationships and ensuring quality delivery from inception to closeout...

Join a team that's dedicated to overseeing personnel and operational execution across critical Navy training programs. Lead multidisciplinary teams, manage contracts, and ensure successful program del...

Transform your career by leading process improvement initiatives across a global operations team, focused on automation and project management to enhance overall efficiency and impact...

Transform client experiences by leveraging SAP CX solutions to enhance sales and service processes. Collaborate with teams to design, configure, and implement tailored solutions that drive business su...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Bring your expertise to manage complex commercial banking relationships, delivering tailored financial solutions. Drive portfolio growth by understanding customer needs and market trends, while provid...

Contribute to our healthcare customers' evolution by guiding them through their AI journey, ensuring sustainable value from Workday investments, and establishing strategic partnerships with senior exe...

Transform healthcare outcomes by advising customers on strategic AI implementation. Collaborate with senior executives to enhance value realization and navigate complex enterprise initiatives, ensurin...

Lead the charge in healthcare performance improvement by overseeing project delivery, managing client relationships, and mentoring a team of Advisory consultants to ensure successful, high-quality out...

Lead the charge in optimizing top-of-funnel marketing operations, driving measurable pipeline growth through strategic planning, data governance, and team leadership. Collaborate with cross-functional...

Unlock your potential by leading quality initiatives and training programs to enhance team performance and compliance. Collaborate with management to drive operational excellence and support colleague...

Lead the charge in defining and delivering middleware capabilities that enhance software integration and innovation across teams, ensuring a seamless connection between applications and underlying pla...

Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

Lead digital strategy and execution across B2C and B2B divisions, driving engagement and conversion. Oversee the digital ecosystem, ensuring alignment with marketing strategies and business growth obj...

Drive operational excellence by providing Tier 2 and Tier 3 support for identity, credential, and access management issues, ensuring seamless user experiences and effective resolution of complex chall...

Champion innovative solutions as a Senior Implementation Project Manager, leading complex software implementations and driving customer success through effective project management and collaboration a...