In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$151K - $277K *
Accelerate progress at client engagements by leading service delivery teams, fostering client relationships, and driving project success through strategic solutions and excellence in service execution...
Reposted today
Senior Manager, Client Service
$75K - $95K *
Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...
2 weeks ago
$100K - $130K *
Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...
3 weeks ago
$65K - $100K *
Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...
3 weeks ago
$86K - $129K *
Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...
3 days ago
Customer Success Manager | Mid-Market
$70K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
3 weeks ago
$98K - $155K *
Optimize customer experiences by managing relationships and lifecycle initiatives. Collaborate cross-functionally to ensure project delivery, drive customer success, and foster long-term partnerships...
Reposted today
Client Success Manager - WasteX
$70K - $95K *
Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...
3 days ago
$71K - $115K *
Take ownership of customer success initiatives by engaging clients, optimizing their use of our platform, and driving business results, while building lasting relationships to foster retention and adv...
2 days ago
$90K - $120K *
Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...
4 weeks ago
$80K - $120K *
Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...
2 weeks ago
Manager, Fleet Client Services
$74K - $111K *
Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...
Reposted 1 week ago
$82K - $94K *
Develop expertise in safety services, advising diverse clients on loss prevention and compliance. Manage client relationships, conduct assessments, and implement effective safety programs while ensuri...
3 weeks ago
$90K - $110K *
Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...
Today
Telecommunications Compliance Manager
$90K - $120K *
Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...
4 days ago
Clinical Services Assistant Manager
$100K - $152K *
Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...
Yesterday
$198K - $257K *
Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...
2 weeks ago
Customer Support Manager - Americas
$110K - $137K *
Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...
1 week ago
Customer Support Manager - Americas
$110K - $137K *
Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...
1 week ago
Customer Support Manager - Americas
$110K - $137K *
Oversee customer support operations across the Americas, enhancing service quality and team performance while driving technical escalations and operational efficiency. Play a pivotal role in implement...
1 week ago
Customer Success Manager (Enterprise), Max
$92K - $139K *
Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...
2 weeks ago
Manager, Customer Success Enterprise
$134K - $201K *
Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...
2 weeks ago
Regional Launch & Sustainment Manager - MobileService+ (Western Region)
$105K - $140K *
Unlock dealer potential by leading the Mobile Service program. Drive enrollment, operational success, and enhance customer experience. Focus on long-term sustainability with field coaching and engagem...
Yesterday
Manager I, Inside Sales Engineering
$145K - $220K *
Lead the charge in scaling a high-performing Sales Engineering team, driving strategic initiatives and fostering customer success. Harness technical expertise and leadership to optimize collaboration...
3 weeks ago
$80K - $120K *
Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...
2 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.