Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$85K - $110K *

Lead a dynamic team to enhance customer service in packaging, bridging communications between customers, sales, design, and production. Drive efficiency and accuracy in project delivery within a fast...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $115K *

Deliver exceptional leadership as you manage and mentor the Account Management Team, enhancing customer service operations and fostering cross-functional collaboration to ensure outstanding client exp...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$64K - $97K *

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Elevate customer service operations by managing teams, enhancing efficiency, and resolving escalated issues while fostering a high-performing environment focused on outstanding service delivery...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Join a team that's committed to elevating customer service by training leaders, managing daily operations, and driving efficiency improvements while resolving issues swiftly to ensure customer satisfa...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Lead a dedicated team to enhance customer satisfaction and operational efficiency, driving performance through relationship management, compliance, and proactive communication across functions to meet...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in enhancing customer satisfaction by managing a team of Customer Service Representatives, ensuring compliance with contracts, and fostering strong customer relationships while optimiz...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Champion operational excellence and lead a dynamic Customer Service team to enhance community engagement, drive customer satisfaction, and achieve sales targets while fostering a culture of diversity...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $184K *

Unlock potential by leading customer service operations to enhance satisfaction, drive performance, and foster a culture of improvement and collaboration across teams, ensuring a seamless and exceptio...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive customer satisfaction and operational excellence by managing resources, optimizing processes, and leveraging data-driven insights to enhance service quality in alignment with company values and...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead customer service excellence in operations by driving communication, improving order management, and enhancing delivery performance. Foster collaboration across teams to exceed customer expectatio...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join a dynamic team to lead high-volume customer service operations, drive performance, and ensure excellence in customer experience through coaching and strategic oversight of over 30 team members in...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$85K - $100K *

Empower teams to deliver legendary customer service by analyzing performance, improving processes, and resolving escalated issues. Lead a department focused on enhancing customer satisfaction and fost...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Transform customer experience by leading our dedicated teams to deliver exceptional service, enhance performance standards and drive continuous improvement in a dynamic, fast-paced environment...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Deliver exceptional customer service by leading, coaching, and evolving teams. Oversee daily operations, enhance efficiency, and drive performance to ensure unparalleled customer experiences in a high...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Inspire a high-performing customer service team, manage daily operations, and enhance service quality by implementing effective strategies to resolve customer issues and improve team efficiency...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Elevate customer experiences by leading a high-performing team, ensuring exceptional service delivery, while identifying areas for improvement and resolving escalated issues effectively. Embrace team...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$104K - $130K *

Oversee world-class customer service in logistics to enhance order fulfillment and customer satisfaction. Collaborate cross-functionally, manage key service metrics, and drive continuous improvement t...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $153K *

Drive operational excellence by leading customer service teams, enhancing processes, and fostering strong relationships for improved service quality and customer satisfaction in a dynamic manufacturin...

Today

  •   5 - 7 years exp.  •   Business Services

$108K - $184K *

Lead customer service operations, driving exceptional experiences and team performance. Collaborate cross-functionally to resolve complex issues and enhance service efficiency. Foster a culture of acc...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's dedicated to enhancing customer satisfaction through strong partnerships. This role focuses on managing relationships with channel partners and clients to ensure efficient service d...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in fostering strong partnerships and enhancing service execution for channel partners. Collaborate cross-functionally to support customer needs and drive incremental growth in parts an...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $95K *

Join our team to empower channel partners and enhance customer relationships, overseeing service execution, driving growth through strategic support, and collaborating across functions to ensure excel...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive exceptional customer experiences by leading a large, dynamic team in a high-volume environment. Focus on operational excellence, team performance, and continuous improvement to achieve five-star...

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.