Senior Customer Success Manager Jobs in New York, NY

Support enterprise merchants by enhancing their experience, driving growth, and fostering strategic relationships. Collaborate with teams to optimize performance and deliver exceptional value while ma...

Shape the future of customer success by leading a high-performing team, optimizing operations, and driving engagement and retention strategies to achieve key performance indicators and enhance client...

Elevate customer success by managing strategic enterprise accounts, driving value realization, and leading a growing team. Foster relationships across all levels, ensuring seamless renewals and expans...

Play a key role in driving customer success for enterprise accounts, ensuring seamless renewals and expansions. Lead a team while managing strategic relationships, navigating compliance, and leveragin...

Engage with clients to drive success and retention in a dynamic B2B SaaS environment. Manage a diverse portfolio, ensuring seamless onboarding, renewals, and upsells while fostering strong relationshi...

Champion client success by managing strategic partnerships with mid-sized enterprises. Drive measurable outcomes through relationship management, consultative problem-solving, and cross-functional col...

Lead customer success initiatives by fostering relationships, driving product adoption, and ensuring maximum value from solutions. Collaborate with cross-functional teams to identify growth opportunit...

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

Lead enterprise accounts with 75+ locations, driving SaaS adoption and maximizing business value. Utilize industry expertise to resolve challenges, enhance client relationships, and support strategic...

Transform customer engagement by driving adoption, expansion, and renewal strategies. Collaborate with cross-functional teams to create impactful marketing programs that enhance customer value and fos...

Drive strategic people initiatives as a trusted advisor, shaping talent strategies and leading change. Collaborate with leaders to enhance engagement, manage complex employee relations, and mentor HR...

Lead transformative programs to optimize customer experience delivery, focusing on BPO partnerships and evolving service models. Collaborate across teams to ensure seamless transitions and enhance ope...

Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...

Join a team that's redefining product management by owning the platform's roadmap and driving customer success through collaboration with engineering and design, while navigating the complexities of a...

Join a team that's dedicated to driving client success through strategic marketing engagement. You'll manage client relationships, enhance platform adoption, and collaborate cross-functionally to achi...

Take ownership of client relationships, driving retention and revenue growth through strategic account management and campaign optimization. Leverage expertise in programmatic advertising to ensure cl...

Drive growth as a Senior Product Marketing Manager, shaping messaging and campaigns for Observability products. Collaborate with cross-functional teams to enhance customer engagement and retention thr...

Accelerate progress at a leading SaaS company by managing a high-volume portfolio of mid-market customers. Drive adoption and expansion through data-driven insights and scalable engagement strategies...

Champion strategic customer success by developing account plans, driving engagement, and enhancing product adoption. Leverage data and AI tools to foster relationships with key members and ensure thei...

Unlock potential by leading the development of impactful vertical marketing strategies across multiple industries, enhancing Cresta's positioning and messaging to drive growth and establish thought le...

Empower our growth by managing the positioning, messaging, and GTM strategy across multiple industries, ensuring impactful narratives that resonate with diverse stakeholders and drive revenue growth t...

Transform enterprise customer success by guiding strategic clients through AI adoption, ensuring measurable value and retention while collaborating with cross-functional teams to align business priori...

Lead the charge in transforming legal research with AI-driven solutions. Collaborate across teams to innovate user experiences, ensuring compliance and relevance while enhancing productivity for legal...

Deliver exceptional customer success through effective engagement, relationship-building, and proactive problem-solving for complex district implementations. Collaborate with teams to ensure portfolio...

Drive innovation as a Senior Product Manager, leading strategic initiatives in Adaptive Training and Continuous Learning. Collaborate with cross-functional teams to enhance user experiences and achiev...