Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

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1
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$100K - $130K *

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$81K - $115K *

Join us to enhance patient experiences as a strategic advisor, driving client relations and implementing data-driven solutions. Collaborate across teams to support healthcare organizations in achievin...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Collaborate with teams to design and execute the complete patient experience journey, ensuring seamless integration of multiple channels and strategic partnerships to enhance care accessibility in a g...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $175K *

Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $185K *

Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in enhancing clinical education and quality assurance in palliative care, shaping consistent, high-quality patient experiences while supporting a culture of excellence through strategi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Transform operations by building a robust quality framework for Enhanced Care Management, overseeing compliance, and driving educational initiatives to ensure operational excellence across multiple he...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Help us lead our Enhanced Care Management program, ensuring optimal performance and collaboration while driving quality patient care and cost efficiency through innovative management and strategic ove...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $180K *

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Advance clinical automation initiatives by developing and executing innovative product strategies that enhance physician workflows. Lead cross-functional teams to drive adoption, improve business outc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $190K *

Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $158K *

Drive the strategic transformation of patient experience insights into actionable improvement initiatives, leading cross-functional teams to achieve measurable outcomes through robust frameworks and c...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$102K - $130K *

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$275K - $380K *

Join a team that's redefining patient care by leading innovative virtual health initiatives, ensuring quality and safety across a national acute care model, and leveraging AI technologies to improve o...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$122K - $155K *

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$130K - $180K *

Lead the charge in establishing a new ambulatory sales vertical, driving revenue and partnerships. Collaborate closely with leadership to shape go-to-market strategies that enhance patient care in out...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$161K - $284K *

Transform global HR service delivery through innovative technology solutions, enhancing employee experience and operational efficiency while leading a diverse, distributed team across multiple regions...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$275K - $315K *

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $283K *

Pioneer patient advocacy initiatives to champion neuromuscular communities. Collaborate with organizations, develop strategies, and amplify patient voices, while leading a dedicated team to enhance he...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Healthcare

$152K - $283K *

Lead the charge in defining patient advocacy strategies for neuromuscular communities, building strong relationships to better understand and address unmet needs while driving collaboration and educat...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Healthcare

$227K - $385K *

Advance the standards of care by ensuring compliance with medical policies and regulations in a collaborative multidisciplinary team environment. Conduct critical reviews of medical necessity for trea...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.