Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$100K - $120K *

Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...

Orlando, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $198K *

Lead the charge in building AI platform capabilities that power next-gen experiences, enabling teams to create scalable systems and multi-step workflows. Collaborate with engineers to develop reliable...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $133K *

Lead customer engagement and technical design for critical power projects, ensuring quality and compliance. Collaborate across teams to resolve issues and manage multiple projects, driving successful...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform engineering concepts into successful project implementations by collaborating with design teams and providing technical expertise on cooling systems for optimal project execution and custome...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $140K *

Shape the future of customer success by owning technical onboarding, guiding clients through implementation, optimizing deployments, and ensuring adherence to best practices for optimal use of the pla...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...

Downers Grove, ILRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$175K - $225K *

Join a dynamic team as a technical partner lead, driving integrations and collaborating with partners. Leverage your expertise to shape architecture, enhance security, and create repeatable patterns a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Play a key role in designing and optimizing enterprise-scale cloud environments and CI/CD pipelines, collaborating cross-functionally to enhance operations, automate processes, and support mission-cri...

Sterling, VARemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Transform your career by leading platform engineering initiatives that enhance developer experience and operational excellence. Drive technical ownership across the software lifecycle, shaping the pla...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Unlock the potential of NetBox Delivery by leading software design, enhancing production reliability, and mentoring engineers. Shape the technical direction and ensure seamless deployment on Cloud and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform mission-critical applications by designing and developing scalable solutions. Collaborate with cross-functional teams to ensure reliability and performance while leveraging cloud infrastruct...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $186K *

Pioneer a data-driven culture by designing scalable ELT pipelines and analytics models. Collaborate across teams to ensure product data integrity and empower stakeholders with self-service insights, d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform cloud infrastructure for higher education products by designing, building, and operating AWS and Azure environments. Collaborate with teams to enhance reliability, automate processes, and me...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Manage a talented engineering team, driving software development and community collaboration while maintaining high-quality standards and executing on ambitious goals effectively. Engage directly with...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Innovate solutions in software development, driving impactful changes across applications and frameworks. Lead initiatives to enhance functionality, ensure quality, and optimize performance in e-comme...

Indiana, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Build robust software solutions by developing application and test code, while steering implementation decisions in a collaborative Agile environment. Contribute to complex architectures using modern...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $175K *

Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by developing innovative software solutions using cutting-edge technologies. Collaborate closely with teams to create high-quality applications while adapting to new tools and process...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive the implementation and support of automation and orchestration platforms, collaborating with technology teams to enhance processes and develop reusable web applications, ensuring high availabili...

Vienna, VARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$154K - $260K *

Join an innovative team to lead and evolve critical Core Infrastructure. Oversee infrastructure strategy, improve operational health, and drive automation to boost performance across a globally distri...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $150K *

Champion innovation by enhancing our cloud infrastructure and automating operations. Collaborate with cross-functional teams to drive AI-powered solutions and ensure software reliability in a dynamic...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive operational excellence in the Remote Operations Center, overseeing real-time market commitments and compliance. Lead a team to ensure efficient generation unit management and effective communica...

Charlotte, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$113K - $191K *

Innovate by designing and operating scalable data infrastructure for petabytes of data, enabling customer-facing features and analytics across global industries, while enhancing systems for reliabilit...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$106K - $133K *

Transform customer support by creating and enhancing back-office tools using PHP and Laravel. Collaborate with cross-functional teams to tackle complex problems, automate workflows, and improve servic...

Oregon, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.