Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$113K - $226K *

Lead the charge in optimizing healthcare processes by bridging strategy and execution. Collaborate with teams to enhance coding workflows, drive change management, and ensure alignment with strategic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Lead the design and implementation of robust software for next-gen autonomous vehicle systems, enhancing safety and efficiency. Collaborate across teams to innovate and propel advancements in AI-drive...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Innovate a high-performance AI training platform, enhancing ML workflows for autonomous vehicles. Collaborate across teams to optimize model development, ensuring reliability and scalability while pro...

Pittsburgh, PARemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$60K - $211K *

Advance security engineering by defining strategies, solving complex challenges, and building scalable solutions. Collaborate with leaders to enhance security across enterprise environments while ment...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$174K - $209K *

Architect the core backend for an AI-native data intelligence system, enhancing observability across enterprises. Collaborate within a high-autonomy team, design scalable services, and drive impactful...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $260K *

Join our Enterprise team as a Full Stack Developer to create and enhance features empowering independent media founders. Collaborate across disciplines to innovate mobile experiences and drive user su...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Empower strategic data initiatives by leading design, development, and analytics projects. Drive data migration, modernize data solutions, and ensure quality standards while collaborating with stakeho...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping the future of power systems engineering. As a key member, you'll design and develop scalable analysis modules, driving innovation in distribution system analysis and optimiz...

Austin, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$135K - $160K *

Join a team that's dedicated to designing secure integrations for federal systems. Collaborate with multidisciplinary partners to deliver reliable services and enhance user outcomes in a remote enviro...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$165K - $215K *

Shape the future of developer portals by driving product-led growth and transformation. Own the Internal Developer Portal's success with innovative marketing and sales strategies, while establishing t...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$185K - $235K *

Reimagine the Internal Developer Portal's growth, driving transformation towards product-led strategies. Shape market perceptions around developer experience and deliver insightful, technical presenta...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Drive customer success by leading strategic transformations and fostering C-suite relationships. Leverage ServiceNow expertise to enhance satisfaction, retention, and value delivery across complex, mu...

Addison, TXRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$144K - $191K *

Unlock potential by leading the Automated Operations capability within Member Services. Oversee AI support experiences, enhance team productivity, and drive continuous improvement to elevate member in...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...

Montreal, QCRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$209K - $275K *

Elevate enterprise solutions by collaborating with teams to design and deliver tailored technology architectures, driving business value through technical consulting and product expertise in Cisco's o...

Phoenix, AZRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$127K - $133K *

Elevate your career by managing vulnerability remediation in cloud environments. Collaborate with technical teams to analyze security risks, prioritize vulnerabilities, and implement effective solutio...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $123K *

Unlock potential by leading supplier audits and performance evaluations. Drive quality assurance and continuous improvement initiatives to ensure compliance with industry standards while fostering str...

San Diego, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Explore opportunities to lead complex integration projects, ensuring seamless data exchange across IT systems. Utilize your expertise in integration technologies to optimize performance and maintain d...

Englewood, CORemote

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$150K - $180K *

Join a team that's designing and optimizing scalable infrastructure for GenAI and LLM workloads. Leverage your expertise in GPU profiling and distributed training to support cutting-edge AI solutions...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $170K *

Champion the optimization and maintenance of existing systems, collaborating with engineers to enhance SLI/SLO operations and disaster recovery planning. Gain broad exposure in a small team, shaping p...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock your potential by leading technical execution of Electrification Solutions projects. Drive safety, quality, and customer satisfaction while managing resources and risks to ensure project succes...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$212K - $268K *

Engage with top Enterprise Organizations as a trusted advisor, showcasing Cisco solutions and aligning them with customer needs. Collaborate with teams to drive innovation and ensure successful outcom...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$202K - $257K *

Empower growth by identifying opportunities and aligning technical strategies with customer goals. Lead solution discussions with executives, drive innovation, and mentor teams to enhance knowledge an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$202K - $257K *

Join a dynamic team of engineers driving customer success through innovative technology solutions. Collaborate closely with sales to tackle complex challenges and exceed goals while continuously enhan...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$191K - $293K *

Explore the future of security by leading vulnerability research efforts, enhancing software defenses, and streamlining remediation processes to protect critical networks from emerging threats...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.