Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$180K - $220K *

Transform complex defense requirements into actionable product strategies, driving technical execution and market adoption for cutting-edge Electronic Warfare and Sensing Solutions. Collaborate with c...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$159K - $235K *

Champion advanced detection engineering to enhance threat identification capabilities. Collaborate with Protective Services to develop and optimize detection systems, integrating diverse data sources...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$155K - $175K *

Unlock potential by leading the architecture and deployment of AI and workflow platforms, driving innovation across client engagements while collaborating with cross-functional teams to enhance operat...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $160K *

Unlock potential by designing and deploying AI solutions that enhance customer success, ensuring seamless engagement and operational efficiency throughout the AI lifecycle from concept to improvement...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the development of innovative Provider Onboarding solutions, architecting robust systems and mentoring engineers to enhance mental healthcare access. Drive product implementations and build scala...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$92K - $110K *

Deliver strategic leadership and operational oversight to enhance decision-making processes within the Veterans Health Administration's EHRM, ensuring effective collaboration and communication across...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Reimagine cloud infrastructure and security with robust Azure solutions to enhance scalability, resilience, and compliance. Collaborate across teams to ensure operational excellence while meeting fede...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading PMO operations for a complex federal IT program. Collaborate with stakeholders to ensure timely execution, effective risk management, and compliance, while maintaining sche...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Transform client business processes as a Senior ServiceNow Solution Consultant. Collaborate on solution design, provide pre-sales support, and ensure quality governance while driving continuous improv...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $189K *

Join a team that's driving complex projects from design to launch, tackling architecture challenges and mentoring engineers. Collaborate across teams to implement scalable solutions while ensuring cod...

CanadaRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Elevate cybersecurity by designing and implementing robust security protocols, ensuring compliance across cloud infrastructure while managing IAM, PKI, and secrets management to protect fintech worklo...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Shape the future of cloud security by architecting and implementing robust controls across multi-region AWS environments, ensuring compliance and maintaining high security standards for fintech worklo...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $221K *

Elevate customer success by leading strategic account management, driving retention and growth for high-value clients. Collaborate with cross-functional teams to deliver exceptional experiences and ac...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$122K - $176K *

Lead the charge in evolving a cutting-edge financial assistant, enhancing user experience through innovative features and AI integration while collaborating with cross-functional teams in a dynamic st...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform customer experiences by leading solution discovery and deployment for enterprise software. Collaborate with Fortune 500 clients to operationalize innovative solutions, ensuring quality and e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $177K *

Elevate your career by mastering Oracle software engineering in a dynamic, remote environment. Collaborate with a skilled team to enhance database performance and support critical applications while d...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Transform the future of IT operations by leading the development of scalable software solutions. Collaborate with cross-functional teams to enhance product features and ensure high-quality standards w...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $300K *

Join a team that's redefining enterprise solutions! Leverage your expertise in networking and security to drive technical sales, support customer adoption, and influence product development while coll...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $150K *

Join a team that's shaping innovative mechanical solutions for prefabricated platforms. Leverage your expertise in HVAC to lead the development and ensure alignment with customer and operational goals...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $164K *

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$183K - $200K *

Transform the Developer Platform by enhancing infrastructure and deployment processes. Collaborate with teams to ensure safe, efficient product delivery while driving adoption of innovative tooling an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$137K - $245K *

Shape the future of physical operations by driving AI-powered product innovation. Collaborate across teams to identify customer needs, prototype solutions, and deliver impactful products that enhance...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $245K *

Lead the charge in driving strategic initiatives and product innovation within the Telematics Business Unit, enhancing core offerings and exploring new market opportunities through hands-on collaborat...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive customer success as a technical expert, partnering to optimize IoT deployments. Your strategic insights will enhance service adoption and expand account growth, delivering tangible business outc...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Deliver advanced technical support for desktop, server, and cloud environments, ensuring optimal performance and security. Mentor junior staff while resolving complex issues and enhancing client satis...

California, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.