Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$125K - $150K *

Unlock potential by driving the design and reliability of product infrastructure. Collaborate across teams to enhance software delivery, automate processes, and build scalable cloud solutions while ad...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $220K *

Transform LLM inference efficiency by leading the performance measurement, diagnosis, and enhancement efforts to optimize customer experience through cost-effective and speedy solutions in a hands-on...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $220K *

Empower the future of financial operations by mastering money movement, ensuring seamless transactions and transparency. Collaborate with cross-functional teams to drive product success and enhance cl...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$106K - $159K *

Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $230K *

Lead complex, multi-workstream technology programs, ensuring alignment across teams and delivering customer outcomes through strategic planning, execution, and governance. Drive program success by man...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$310K - $360K *

Optimize business workflows by automating processes and enhancing efficiency. Collaborate with cross-functional teams to implement AI solutions that drive measurable improvements and ensure sustainabl...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$225K - $265K *

Elevate your career by transforming business workflows into efficient, automated systems. Collaborate with cross-functional teams to implement AI solutions that enhance productivity and drive measurab...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Transform customer experiences by driving technical excellence in post-sale support. Collaborate with teams to ensure seamless handoffs, empower account managers, and resolve escalations, all while en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$232K - $319K *

Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$189K - $259K *

Unlock operational success by leading global strategy and performance in Customer Success Operations, driving data-driven insights, seamless processes, and effective stakeholder engagement to enhance...

Colorado, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in creating innovative software solutions in telehealth, collaborating closely with tech leadership and product teams. Drive impactful developments and own projects from inception to d...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$160K - $220K *

Lead the charge in defining product strategy and delivery for major client engagements. Collaborate with cross-functional teams, mentor PMs, and navigate complex challenges to ensure successful outcom...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $220K *

Shape the future of product strategy by leading complex client engagements, managing the full product lifecycle, driving cross-functional alignment, and mentoring teams to deliver impactful solutions...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform validation processes by ensuring compliance and data integrity for computerized systems in a regulated environment. Collaborate with teams to develop strategies and mentor junior members whi...

Wellesley, MARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead a talented team in crafting a high-quality, scalable object storage product that enhances the developer experience, balancing technical execution with product thinking to drive meaningful improve...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Unlock potential by transforming workflows and enhancing team capabilities through AI. Collaborate across departments to implement innovative solutions that streamline operations and drive sustained a...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join our dynamic Delivery team to design and develop robust data pipelines, leveraging cloud technologies and distributed systems while ensuring optimal performance and scalability for our clients' da...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $215K *

Take ownership of post-launch success for TMC partners, ensuring effective training, timely migrations, and sustained growth. Collaborate with teams to resolve issues and drive expansion, while managi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $115K *

Shape the future of our platform as a full stack Software Engineer, enhancing both frontend and backend systems. Collaborate with a dynamic team, tackle diverse challenges, and grow your skills in a s...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $180K *

Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Pioneer quality assurance and process improvement initiatives to enhance operational efficiency. Collaborate across departments, analyze data, and drive decision-making to ensure accuracy and complian...

Pomona, CARemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$220K - $248K *

Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $160K *

Lead the charge in shaping a robust security function, managing a team while enhancing AWS infrastructure, compliance, and application security within a remote-first culture and fast-paced environment...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $231K *

Empower security excellence by leading ServiceNow implementations, ensuring compliance with NIST and FedRAMP standards, and enhancing platform security through innovative governance and risk managemen...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Optimize business processes by leveraging Automation and AI in Retail and Manufacturing. Collaborate with sales and technical teams to deliver tailored solutions, drive customer success, and enhance o...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.