Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Create impactful data pipelines to transform raw data into actionable insights. Collaborate with cross-functional teams to deliver high-quality data solutions that support a culture of self-service an...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$56K - $114K *

Drive the design, development, and support of applications and integrations using Java, .NET, and JavaScript. Collaborate on incident management and ensure quality through testing and documentation wh...

Lansing, MIRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Empower clinical trial design by architecting robust data infrastructures that streamline insights extraction from diverse clinical documents, enhancing decision-making through advanced data pipelines...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Lead the design and deployment of advanced machine learning systems, focusing on feature engineering and real-time inference. Collaborate on scalable solutions to enhance data processing and ensure hi...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Transform the future of remote access infrastructure by leading design and engineering efforts for secure, scalable solutions that empower a global workforce. Collaborate with cross-functional teams t...

Jersey City, NJRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $225K *

Create innovative data solutions by designing scalable pipelines and AI tools. Collaborate with cross-functional teams to enhance data quality and security, driving impactful analytics and machine lea...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $225K *

Join us in driving the design and implementation of scalable systems, leading architectural decisions, mentoring engineers, and collaborating cross-functionally to deliver high-quality software soluti...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $215K *

Lead the charge in software engineering excellence by guiding teams, ensuring high code quality, and delivering complex features. Collaborate cross-functionally to solve challenges and mentor junior e...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $280K *

Join us to architect and build a cutting-edge web platform, driving marketing innovation through AI agents. Own technical decisions, enhance user experiences, and ensure seamless integration with our...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$117K - $177K *

Lead a dynamic Managed Services Engineering team to enhance cloud operations, ensuring exceptional service delivery, compliance, and continuous improvement while driving team development and operation...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Champion customer success by providing expert support for our AI-driven Retail Planning and Pricing platform. Troubleshoot issues, guide users, and collaborate with technical teams to enhance the cust...

California, USRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform security engineering practices by building resilient systems that enhance and automate security workflows, ensuring smooth operation across multiple environments while integrating AI-assiste...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Unlock your leadership potential by guiding product engineers in creating exceptional developer experiences. This role blends technical expertise and product vision, enabling you to drive impactful in...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive secure network segmentation by designing and managing compliant architectures. Leverage advanced security tools to ensure policy-driven connectivity across global environments while leading oper...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $130K *

Transform the quality assurance landscape by leading manual and automated testing efforts, ensuring enterprise applications meet high standards for reliability, usability, and performance while collab...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Transform business needs into actionable requirements, driving system enhancements and operational improvements. Collaborate across teams to ensure clarity and alignment, leveraging data analysis and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Join a team that's dedicated to enhancing software solutions for ATMs and cash recyclers. This role involves evaluating, installing, and troubleshooting software while ensuring client satisfaction and...

Rhode Island, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $140K *

Optimize user experiences by crafting seamless flows, building APIs, and integrating third-party software. Collaborate with teams to design robust systems and deliver elegant solutions while ensuring...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$244K - $279K *

Empower teams to innovate AI solutions that transform banking experiences. Collaborate across functions to design, develop, and optimize cutting-edge AI systems, driving responsible and impactful tech...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$178K - $210K *

Join our team as a Senior Manager in Site Reliability Engineering, leading high-performing teams to enhance system stability and reliability. Collaborate across departments to drive operational excell...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Transform user experiences by developing innovative web applications with cutting-edge technologies. Collaborate with cross-functional teams to create exceptional battery analytics software for leadin...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$165K - $175K *

Join a dynamic engineering team as a Senior Technical Advisor, providing strategic guidance on emerging technologies and systems integration while supporting Agile program execution and modernization...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$170K - $220K *

Lead the charge in optimizing distribution networks to enhance efficiency, service performance, and cost-effectiveness. Drive strategic initiatives, evaluate operating models, and implement transforma...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Shape innovative products in a cross-functional team, enhancing revenue management for digital-native businesses while ensuring high-quality code delivery and user-centric design...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.