Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$148K - $201K *

Empower the development of our open source software solutions while collaborating with engineers and community contributors. Leverage your cloud native expertise to enhance mission outcomes through in...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $155K *

Oversee complex project delivery, ensuring alignment with client goals and financial control. Lead cross-functional teams, manage risks, and drive proactive actions for successful outcomes using estab...

Toronto, ONRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading product marketing strategies that drive growth, enhance positioning, and enable cross-functional collaboration. Leverage AI to optimize messaging and ensure impactful launc...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$169K - $253K *

Transform operational technology by leading the design and implementation of scalable SCADA and telemetry solutions, ensuring secure data delivery and operational visibility across multi-site environm...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $160K *

Engineer secure and resilient multi-cloud environments while collaborating with product teams. Adapt designs to support rapid change in a late-stage startup, ensuring safety and performance in AI-driv...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $202K *

Engineer robust data platforms by designing scalable pipelines and APIs that support AI-driven healthcare applications, ensuring high performance, security, and operational excellence in a collaborati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Lead the charge in ensuring quality and compliance for mechanical and electrical systems. Collaborate across teams to uphold standards, conduct inspections, and drive continuous improvement in mission...

Texas, USRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform legacy systems into modern applications, leveraging your expertise in IBMi and collaborating with international teams to meet diverse client needs. Drive innovation and excellence in system...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Unlock potential by leading technical delivery on multiple projects while mentoring teams and driving innovative software solutions with AI tools, ensuring quality and efficiency across cloud architec...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $235K *

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $260K *

Transform critical government software systems by leveraging your expertise in software engineering, collaborating with a team of talented professionals committed to delivering exceptional results in...

Hanover, MDRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in managing IT delivery projects, ensuring timely execution and quality outcomes while collaborating with cross-functional teams and stakeholders to drive success across multiple initi...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $148K *

Join a team that's shaping the future of AEC software by leading engineering talent and enhancing workflows. Drive innovation in Autodesk Revit add-ins and tools while fostering a collaborative enviro...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $182K *

Lead the charge in enhancing supplier performance and quality for electronic components. Collaborate with cross-functional teams to drive continuous improvement initiatives and ensure compliance with...

Washington, DCRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $99K *

Accelerate progress at our Service Excellence Team by supporting Incident, Problem, and Change Management processes. This role offers hands-on experience and growth opportunities in IT Service Managem...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Transform customer activation by leading operational readiness and training coordination. Manage a team to streamline onboarding processes and enhance productivity, ensuring customers reach their init...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Join a dynamic team to design and develop high-quality software solutions, focusing on front-end technologies while leveraging back-end expertise. Collaborate closely with customers to enhance an indu...

CanadaRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping the future of Linux development by enhancing a Debian-based distribution. Collaborate with cross-functional teams to deliver reliable platform capabilities for mission-criti...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Transform the Teleport Core Product by tackling performance, scalability, and security challenges. Lead a distributed team to design, develop, and implement high-quality solutions while enhancing obse...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$180K - $200K *

Champion innovation by developing scalable backend solutions and troubleshooting complex issues within our Cyber-Physical Systems platform. Collaborate with global teams to enhance performance and ens...

New York, NYRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $180K *

Unlock your potential as a Technical Recruiter, driving Engineering hiring and building strong talent pipelines. Collaborate with leaders to define roles, enhance candidate experience, and adapt strat...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $200K *

Drive the design and operation of robust ML infrastructure and pipelines. Collaborate across teams to ensure scalability, reliability, and optimal performance while automating workflows and enhancing...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's shaping the future of AI solutions by deploying and integrating cutting-edge technologies. Collaborate with customers and engineers to enhance system performance and drive innovatio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.