Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
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Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...
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Join a dynamic team to design and build a robust reliability platform, integrating traditional systems engineering with AI-assisted development. Drive quality and innovation while fostering collaborat...
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Product Operations Manager, Launch Readiness & Tooling
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Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...
1 week ago
Program Manager, Strategic Customer Delivery
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Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...
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Sr. Software Engineer, Fullstack - Remote
$120K - $190K *
Drive the design and delivery of scalable cloud services, championing quality and collaboration while mentoring engineers and ensuring robust system performance and reliability across the full stack...
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$200K - $245K *
Champion innovative software solutions by leading the design and implementation of scalable systems and APIs. Collaborate across teams to enhance user experiences while mentoring engineers and driving...
4 weeks ago
Technical IBM Mainframe Applications/Systems Analyst
$75K - $105K *
Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...
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Join a team that's shaping the future of technology by delivering impactful software solutions. Collaborate on innovative projects, optimize data operations, and enhance user experiences while support...
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Staff Software Development Engineer
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Develop high-performance networking solutions using Rust for a secure client connector. Collaborate with cross-functional teams to enhance code quality and implement impactful features while addressin...
2 weeks ago
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Shape the future of digital transformation by leading a dynamic team to deliver innovative solutions that enhance business efficiency and customer experience across multi-functional AWS programs...
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Security Operations & Threat Hunting Engineer
$110K - $115K *
Lead the charge in enhancing security through strategic SIEM design, managing incident response, and optimizing cyber threat analytics. This role ensures continuous improvement of security operations...
3 weeks ago
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Unlock your potential as a Lead Data Software Engineer, driving innovative data solutions and leading cross-functional teams to enhance our data infrastructure and ensure scalability and performance a...
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Drive the analytics engineering team to create AI-ready data solutions, ensuring trusted access to data across the organization. Lead strategic initiatives, build self-service capabilities, and foster...
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Join a team that's redefining data products on a modern platform. As a Senior Technical Product Manager, you'll drive the strategy for our data platform and API, ensuring quality, governance, and a se...
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Champion innovative solutions by designing and implementing core platform features, driving the transition to microservices, and collaborating across teams to enhance scalability and flexibility in Io...
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Join a team that's transforming enterprise production shipping by driving innovative strategies, enhancing multi-DC platforms, and ensuring customer success across diverse industries, while operating...
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Lead the charge in designing and evolving a robust entity data platform, ensuring accurate and timely data delivery while enhancing system reliability and reducing manual validation through innovative...
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Lead the charge in revolutionizing Excel with AI-driven insights, enhancing workflows for financial professionals using cutting-edge technology. Impact major decisions and mentor engineers in best pra...
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Elevate your career as a Senior Data Engineer, leading the design and architecture of our data warehouse. Collaborate closely with engineers, enforce data quality standards, and innovate with AI to en...
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Join a dynamic team to design and implement AI workflows that integrate models, enterprise data, and business logic, delivering reliable production solutions and collaborating with various stakeholder...
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Senior Data Engineer, Observability Engineering
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What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.