Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$146K - $190K *

Transform security practices by leading red team operations and adversary simulations in cloud environments. Collaborate with cross-functional teams to enhance security posture, develop effective reme...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in designing and optimizing enterprise network solutions, mentoring engineers, and managing key projects. Collaborate with clients to enhance their network infrastructure while ensurin...

Tampa, FLRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Join a dynamic team to lead technical onboarding and project delivery for mid-market and enterprise clients. Drive team performance, manage escalations, and collaborate across departments to enhance c...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate your career by leading mechanical system upgrades in data centers. Collaborate with diverse teams to drive project success, manage risks, and optimize processes while ensuring alignment wit...

Oregon City, ORRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$56K - $114K *

Drive the success of secure computing platforms by managing installations, upgrades, and problem resolutions. Collaborate with teams to enhance IT infrastructure, ensuring reliability, performance, an...

Lansing, MIRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $225K *

Lead the charge in enhancing inventory and supply chain systems through effective planning, optimization, and analytics. Drive technology choices while mentoring a team to ensure high-quality software...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $140K *

Lead the charge in delivering innovative healthcare solutions by engaging with clients, understanding their needs, and providing technical guidance throughout the sales process to drive successful out...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Optimize end-to-end project delivery by developing customer-facing products and internal tools. Collaborate with stakeholders to rapidly turn needs into functional solutions, leveraging AI and modern...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $205K *

Champion technical sales for our EO satellite portfolio, focusing on international defense and intelligence. Collaborate with cross-functional teams to deliver tailored solutions, drive customer engag...

Seattle, WARemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive logistics innovation by optimizing end-to-end processes for large-scale data centers. Leverage engineering expertise to enhance efficiency, safety, and scalability in warehouse operations and ma...

Arizona, USRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$83K - $125K *

Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $121K *

Champion training initiatives to empower customers in maximizing value from our platform. Drive measurable success through innovative, scalable educational programs, enhancing knowledge across diverse...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Take ownership of transformative AI solutions by embedding within business units, identifying key operational challenges, and rapidly delivering demonstrable results that drive adoption and innovation...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $93K *

Join a team that's dedicated to providing exceptional technical support for hydraulic systems. In this customer-facing role, you'll troubleshoot, manage claims, and collaborate with internal teams to...

Davenport, IARemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Discover innovative security solutions for AI technologies, ensuring compliance and best practices across product development. Collaborate with cross-functional teams to define and implement secure ar...

Morrisville, NCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$153K - $213K *

Join a dynamic team to design and build a robust reliability platform, integrating traditional systems engineering with AI-assisted development. Drive quality and innovation while fostering collaborat...

CanadaRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$136K - $160K *

Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$200K - $245K *

Champion innovative software solutions by leading the design and implementation of scalable systems and APIs. Collaborate across teams to enhance user experiences while mentoring engineers and driving...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $105K *

Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$128K - $153K *

Join a team that's shaping the future of technology by delivering impactful software solutions. Collaborate on innovative projects, optimize data operations, and enhance user experiences while support...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$152K - $190K *

Develop high-performance networking solutions using Rust for a secure client connector. Collaborate with cross-functional teams to enhance code quality and implement impactful features while addressin...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of digital transformation by leading a dynamic team to deliver innovative solutions that enhance business efficiency and customer experience across multi-functional AWS programs...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $115K *

Lead the charge in enhancing security through strategic SIEM design, managing incident response, and optimizing cyber threat analytics. This role ensures continuous improvement of security operations...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.