Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$110K - $130K *

Engage in innovative software development, collaborating with Agile teams to design, implement, and support solutions for population simulation. Drive project timelines and enhance application process...

Alexandria, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $248K *

Lead the charge in shaping cutting-edge AI solutions for clients by setting the technical direction, building innovative systems, and guiding product integration, all while mentoring engineers and inf...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$166K - $249K *

Lead the charge in building and mentoring a regional team of product SMEs, driving technical wins across diverse product groups while collaborating with sales leadership to optimize engagement and enh...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $223K *

Drive strategic initiatives across teams to achieve measurable outcomes. Lead complex programs, establish governance, and ensure alignment with product and business priorities while managing risks and...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$177K - $257K *

Pioneer the transformation of our C++ testing ecosystem, enhancing software quality and developer practices. Lead initiatives for reusable testing frameworks and CI/CD integration, driving consistency...

Boulder, CORemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Lead the charge in architectural innovation and strategic direction, shaping long-term technical landscapes and enabling cross-functional execution at scale while mentoring senior technical leaders an...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $145K *

Shape the future of patient services by ensuring timely delivery of features and integrations. Collaborate across teams to enhance operational efficiency in a compliance-heavy environment, driving inn...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$156K - $260K *

Empower cyber defense initiatives by designing, implementing, and optimizing advanced security solutions. Lead investigations, mentor teams, and enhance detection capabilities to proactively mitigate...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Accelerate progress at the forefront of Azure solutions, leading medium-scale client engagements and complex projects. Drive technical leadership, solution architecture, and mentoring while collaborat...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $185K *

Unlock potential by leading the architecture and development of scalable core platform systems that process transactions and integrate with financial institutions globally. Drive innovation and mentor...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Drive complex federal platform initiatives, enhancing security, compliance, and infrastructure through innovative engineering solutions and cross-functional leadership...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the development of high-security software solutions for government clients, ensuring seamless deployment and compliance by integrating innovative technologies in air-gapped environments while col...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $150K *

Join a team that's driving strategic project execution and mentoring talent. Leverage advanced data analytics to build impactful dashboards and navigate stakeholder relationships, ensuring alignment w...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Champion the management of mainframe outsourcing, ensuring optimal performance and vendor accountability while providing technical leadership and support for mainframe technologies across the organiza...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K *

Transform the future of healthcare by building innovative backend services and data pipelines. Collaborate with cross-functional teams to deliver LLM-powered features and ensure high-quality productio...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$160K - $220K *

Elevate your career by leading AI-driven software delivery transformations. Collaborate with cross-functional teams to identify bottlenecks, design innovative solutions, and enhance product lifecycle...

Atlanta, GARemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Join our team to tackle complex payroll challenges by building intuitive software solutions that enhance operational efficiency and support thousands of businesses in managing their payroll processes...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $125K *

Join a dynamic team to design and support enterprise infrastructure platforms focusing on automation, reliability, and security, while optimizing system performance and driving continuous improvement...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$142K - $161K *

Join us to ensure the highest quality standards for our FDA-cleared AI clinical platform. Collaborate across teams to drive software design quality, manage regulatory compliance, and enhance post-mark...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$107K - $147K *

Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Engage in identifying and delivering industrial energy efficiency solutions across North America. Collaborate with teams to assess systems, develop technical solutions, and support projects from incep...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$192K - $202K *

Lead the technical roadmap and modernize data solutions infrastructure, enhancing off-platform integrations and measurement capabilities while driving AI-first engineering initiatives and cross-team c...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$75K - $101K *

Manage web production and optimize digital experiences by collaborating with stakeholders, executing content strategies, and analyzing performance metrics to enhance engagement across online platforms...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$122K - $211K *

Join a dynamic team as a DevOps Engineer, enhancing cloud infrastructure and CI/CD pipelines. Collaborate with developers and cybersecurity experts to ensure reliable software delivery and operational...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.