Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$110K - $130K *

Deliver seamless integration and Tier 3 support for secure mobile infrastructure. Collaborate with enterprise stakeholders to ensure compliance, performance, and customer satisfaction while managing c...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $250K *

Elevate your career as a Solutions Engineer, driving technical sales success through hands-on customer engagement, tailored demonstrations, and strategic solution design. Collaborate with teams to val...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $128K *

Empower your career by supporting a vital contact center platform. Collaborate with cross-functional teams to optimize integrations and enhance customer experiences across voice, SMS, and email channe...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's redefining endpoint management by designing and optimizing Active Directory, Group Policy, and Intune solutions for a global organization, ensuring seamless integration and user pro...

Pennsylvania, USRemote

2 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$84K - $129K *

Lead the design and analysis of electrical systems for nuclear power plants. Collaborate with engineers and vendors to ensure project success, focusing on reliability and compliance. Engage in trouble...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$208K - $250K *

Unlock the potential of enterprise deployment solutions by defining product vision and strategy. Collaborate with cross-functional teams to adapt offerings for compliance-driven environments, ensuring...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$12K - $150K *

Lead the charge in building and securing AWS infrastructures, driving operational excellence across scalable architectures. Enhance systems reliability and governance while mentoring teams and fosteri...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$245K - $260K *

Lead technical solutions for U.S. Army accounts, enhancing digital performance and visibility. Collaborate with executives to develop strategies, conduct presentations, and address complex challenges...

Abell, MDRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $200K *

Lead the charge in electrical engineering excellence across multiple campuses, ensuring robust design, validation, and energization of critical infrastructure while integrating onsite generation solut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Partner with us to design and implement cloud-native data solutions, ensuring secure and reliable data exchange across platforms. Collaborate with teams to enhance data accessibility and support advan...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock your potential as you design and enhance software platforms that drive advanced semiconductor manufacturing, ensuring operational excellence and product quality across global sites...

San Jose, CARemote

Today

  •   Less than 5 years exp.  •   Staffing

$150K - $200K *

Lead the charge in shaping the technical strategy for cloud services, driving complex initiatives that enhance reliability, scalability, and security across multiple systems while collaborating with c...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by managing diverse EV projects, ensuring successful delivery through collaboration, strategic planning, and effective stakeholder engagement. Drive project excellence while naviga...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in ensuring customer success by providing expert technical support, guiding onboarding processes, and identifying renewal opportunities to foster long-term relationships and satisfacti...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock AI-driven engineering transformation by collaborating with clients to enhance SDLC processes. Drive measurable improvements in delivery speed and quality through innovative solutions and hands...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $101K *

Empower teams by supervising Tier I Knowledge Center agents, ensuring outstanding support for external users. Your leadership will drive performance, manage escalations, and improve service excellence...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$101K - $203K *

Engineer innovative software solutions in a dynamic, agile environment, collaborating with cross-functional teams to enhance user experiences and drive impactful applications using modern technologies...

Illinois, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Unlock potential by leading complex engineering initiatives across Microsoft 365 collaboration services, ensuring secure, reliable solutions while mentoring engineers and enhancing platform health thr...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$128K - $157K *

Advance quality assurance by designing automated tests and frameworks, enhancing software reliability across multiple platforms. Collaborate with teams to identify gaps, improve practices, and ensure...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $140K *

Drive the development and optimization of GTM strategies, leveraging automation and campaign execution across multiple platforms to enhance pipeline generation and account prioritization in a dynamic...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Engineer innovative embedded systems solutions, driving design and optimization from concept to production. Collaborate with cross-functional teams to ensure reliability and performance in the power i...

Markham, ONRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$125K *

Elevate your career by owning the end-to-end product marketing strategy for the EMS market. Collaborate cross-functionally to drive growth, enhance messaging, and empower sales, while leveraging your...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$250K - $280K *

Join a team that's redefining data storage solutions. As a senior engineer, you'll design and implement high-impact systems, ensuring performance and reliability while collaborating across teams to dr...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $185K *

Transform complex workflows by leading AI-driven change initiatives, guiding senior leaders through redesign and adoption processes, and ensuring measurable outcomes in legal, tax, and trade sectors...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$50K - $130K *

Accelerate progress at a dynamic team, developing scalable software solutions while enhancing technical and leadership skills. Collaborate with diverse teams to create, deploy, and support application...

Georgia, USRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.